Cashier Retail Service Representative
Resume:
Jeffrey Cox
Consumer Sales and Service Representative
Scituate, MA 02066
*********@*****.***
Sales and Customer Service professional with a long track record of strong Inside Sales combined with an extensive customer service history in several different markets. Background includes sales of numerous and varying products and services to both industrial and consumer accounts. Considerable experience in distribution sales and purchasing. Possess a strong technical background. Work Experience
Independent Contractor
DoorDash - San Francisco, CA
November 2021 to Present
• Deliveries- Primarily fast food
• Top rated driver
Clerk/Cashier
Michael's Wine and Spirits - Weymouth, MA
September 2018 to Present
• Cashier retail sales of Beer, Wine, Liquor, Tobacco and a variety of other goods.
• Stock shelves
• Assist manager
Customer Service Representative
CleanHarbors/Safety-Kleen - Norwell, MA
November 2019 to May 2020
Received inbound calls to schedule orders for hazardous & non-hazardous waste pickup throughout U.S. and Canada, also orders for products to be delivered. Also would check status/reschedule existing orders. In addition would refer potential new business opportunities to Inside Sales & Corporate Sales Account Representatives.
• Regularly met or exceeded customer service goals/quotas. Consumer Sales and Service Representative
Verizon Communications - Taunton, MA
1999 to 2017
Received inbound calls at large call center through an ACD. Handled consumer accounts with internet, television and landline telephone services. Responsible for sales, resolving billing and service issues for both new and existing customers. Also did technical support and financial services functions.
• Regularly met or exceeded sales quotas.
• Coached and trained new and existing representatives on newer services.
• Worked with many different groups within Verizon for the initial startup of Fios sales and service. Inside Sales/Customer Service
Bearing Specialty Company - Westwood, MA
1996 to 1998
Distribution Sales and Service of Bearings and Power Transmission Equipment mainly to industrial accounts. Did purchasing for resale also. Expedited orders as needed. Additionally handled RMA's. Managed many large sales accounts with great results on maintaining and increasing sales and revenue for the company.
• Attained many new customers working closely with Outside Sales Representatives.
• Met or exceeded sales objectives.
• Serviced both OEM and end users.
Inside Sales/Customer Service
Atlantic Tracy Inc - Braintree, MA
1988 to 1995
Distribution Sales and Service of Bearings and Power Transmission Equipment to Industrial and consumer accounts. Did purchasing for resale as well. Expedited orders to meet customer requirements. Regularly met or exceed sales objectives and serviced customer needs.
• RMA's.
• Built and maintained relationships with many accounts including end users and OEM. Distribution Sales Specialist
Electroswitch Inc - Weymouth, MA
1986 to 1988
Responsible for reorganizing Distribution Sales Network
• Maintained and developed Distribution network.
• Sales and service to distributors network of rotary electrical switches for Military, Utility and Industrial applications.
Education
Bachelor of Science in Industrial Distribution
Clarkson University - Potsdam, NY
1986
Skills
• Inside Sales
• Account Management
• Communication skills
• Sales
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