Manami Imaoka

503-***-****

adtpbl@r.postjobfree.com

Skype ID: manami.imaoka

CITIZENSHIP: Japanese (Permanent Resident Card Holder since 06/10/03)

EDUCATION

Degrees

Master of Education in Educational Leadership

University of Oregon, Eugene, OR (September 1999 – August 2002)

Bachelor of Arts - Individual Studies Teaching and Learning a Second Language (specialization in Japanese and ESL)

Central Washington University, Ellensburg, WA (September 1993 - August 1996)

License

Insurance Producer License (Life & Disability)

State of Washington: Office of the Insurance Commissioner, Olympia, WA (Exp. July 31, 2023).

Languages Competencies

Japanese – native; English – fluent (near native)

Bridging the Gap for Medical Interpreters training (January 2014)

ALTA: Japanese Listening & Speaking Test 12 (Fluent); English Listening & Speaking Test 11(nearly fluent) (September 2013)

The United Nations Association’s Test of English (UNATE): class A. (February 1997)

WORK EXPERIENCE

Northwest Harvest, Auburn, WA (June 2022 – present)

-Procurement Administrative Assistant

-Responsible for providing the Sourcing and Procurement Department with technical and general administrative support.

-Process procurement requisitions, purchase orders, and purchase invoices

-Schedule appointments and maintain calendars

-Update warehouse management system to support food supply chain

-Support maintenance of vendor and donor databases

Residence Inn by Marriott Seattle Bellevue, Bellevue, WA (January – June 2022)

-Breakfast Ambassador

-Responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

-Greet guests, answer their questions, accommodate requests in an attentive, friendly, courteous, and service-oriented manner.

-Prepare and serve breakfast items, such as baked goods, hot breakfast items, tea, and coffee.

-Inventorying and ordering food, beverages, and supplies

-In charge of all areas of the beverage and food services, including cleaning and restocking.

Renton Chamber of Commerce, Renton, WA (April 2021 – November 2021)

-Administrative Assistant

-Database creation and maintenance; Calendaring for the CEO and the team; Communications (emails and newsletters)

-Community outreach, marketing, and networking; Event planning and Project coordination

-Fundraising/grant writing assistance

-Membership (recruiting, customer servicing, and maintaining the CRM)

-Assisting the CEO and Events & Relations Director in projects, events, and day-to-day operations

The Emergency Feeding Program of Seattle & King County, Renton, WA (July 2020 – August 2021)

-Administrative Assistant

-Database creation and maintenance

-All forms of organizational communication, including telephone calls and email messages with partner agencies, vendors, and volunteers.

-Calendaring for the Executive Director, the team, and community partners

-Event planning and Project coordination

-Volunteer coordination/management; Vendor/partner relations and customer service; Community outreach and marketing; Fundraising/grant writing assistance

-In charge of COVID measures, such as checking temperature of employees and visitors, scheduling COVID test on monthly/biweekly basis

-Plan administrator of employee benefits, such as medical and dental insurance

Colonial Life, Renton, WA (January 2018 – present)

-Agency Development Manager: Recruiting and training a team of hard-working and fun-loving people. Marketing and delivering benefits communications and enrollment solutions to business owners. Involved in job posting, recruiting, screening, interviewing, onboarding, and training.

-Employee Benefits Specialist/Account Executive: Helping businesses offer a competitive, yet affordable benefits package to their employees by discovering their needs, being a part of solution, and developing long-lasting relationships with local businesses. Provide customer care and service in filing claims, new employee enrollment, open enrollment, and general questions

-Prospecting and tracking potential business and maintaining existing accounts using a CRM.

The Emergency Feeding Program of Seattle & King County, Renton, WA (July – October 2018)

-Outreach Coordinator

-Responsible for organizing various outreach events, such as networking, tabling, marketing, and activity planning to promote services and receive support/funding.

Blueprint Consulting Services, Bellevue, WA (July 2016 – May 2017)

-Consultant (Japanese localization)

-translated written materials such as new releases, marketing materials, support knowledge base articles, and other customer-facing literature to meet the linguistic accuracy and cultural appropriateness for a large online video gaming company

-localization testing, such as checking and verifying the steps customers take in UI, FAQs, online help to ensure the expected outcome. These testing includes Windows, Mac, mobile phones (iOS, Android, Windows), and game controllers.

Sheridan Japanese School, Sheridan, OR (September 2014 – June 2016)

-Assistant Executive Director & Japanese Program Director

-Assisted the Executive Director (principal) in scheduling, professional development, supervision/mentoring of faculty members, student supervision/discipline, community outreach, and other administrative duties as needed

-Assisted with job posting, recruiting, screening, interviewing, onboarding, and mentoring.

-Developed and maintained a positive relationship with students, parents, co-workers, director, school board, and the community

-Provided engaging, differentiated instruction driven by on-going assessment and reflection, motivated students to achieve at their highest ability and potential through a well-structured and dynamic classroom plan, aiming for high expectations yet demonstrating sensitivity to different learning styles

-Designed Japanese language and culture advocacy projects, and maintain current ones such as our summer camp, Japan trip, taiko team, etc.

Language Access Network, Columbus, OH (November 2013 – August 2014)

-Japanese medical interpreter

-Provided on-demand video remote interpretation (VRI) to Japanese patients with limited English proficiency at contracted medical facilities nationwide from Portland satellite Office.

Lane Powell: Attorney & Counselors, Portland, OR (September 2012 – October 2013)

-Reviewer, translator, and translation checker of legal documents

Arts & Communication Magnet Academy, Beaverton School District (September 2011 – June 2012)

-Japanese teacher

-In charge of the Japanese language program, and teach Japanese to middle and high school students, levels range from Novice to Intermediate, mixed classes of 8th through 12th grade.

-Developed curriculum, lesson plans, activities, oral and written assessments based on the Oregon Benchmarks; administer oral and written examinations; cultural presentations.

Jesuit High School, Portland, OR (September 2002 – June 2012)

-Japanese teacher

-In charge of the Japanese language program and taught five levels of Japanese to high school students, proficiency levels range from Novice to Intermediate-Mid, mixed classes of 9th through 12th grade.

-Developed curriculum, lesson plans, activities, oral and written assessments based on the ACTFL Proficiency Guidelines and Oregon Benchmarks; administer oral and written examinations; cultural presentations.

-Moderator for Japanese National Honor Society Jesuit High School charter and Japanese Culture Club since 2003

-Mentored 7 teaching assistants from Japan (2006 to 2011): arranging housing placement (host families), providing opportunities to experience American school and home cultures.

-Directed the student exchange program to Japan from Jesuit High School (35 students over the period of 2005 to 2011) and return exchange (30 students over the period of 2009 to 2011).

St. Mary’s School, Medford, OR (September 2001 – June 2002)

-Japanese teacher

-Taught Japanese to middle/high school students, levels range from Novice to Intermediate, mixed classes of 6th through 12th grade.

-Developed curriculum, lesson plans, activities, oral and written assessments based on the Oregon Benchmarks; correct daily assignments; administer oral and written examinations; cultural presentations.

Sheldon High School, Eugene School District 4J (September 2000 – June 2001)

-Japanese teacher

-Taught Japanese to high school students, levels range from Novice to Intermediate, mixed classes of 9th through 12th grade.

-Developed curriculum, lesson plans, activities, oral and written assessments based on the Oregon Benchmarks; correct daily assignments; administer oral and written examinations; cultural presentations.

Translation/Interpretation (Freelance and Volunteer)

Renton-Nishiwaki Sister City 50th Anniversary, Renton, WA (October 2019)

-Interpreted for Nishiwaki delegation and Renton citizens for community events, the official ceremony, and mayor-to-mayor talk

Stratus Video/AMN Healthcare, Clearwater, FL (October 2017 - Present)

Telephonic interpreter for fields, such as healthcare, business, technology, and government

SmartAnalyst, New York, NY (March 2014 – July 2015)

-Interviewer/translator/transcriber of pharmaceutical market research projects.

Ulatus: Crimson Interactive, Mumbai, India (March 2012 – present)

-Translation checker/proofreader of medical/academic research papers for linguistic accuracy and cultural appropriateness

Pacific Interpreters, Portland, Oregon (November 2011 – January 2014)

-Telephonic interpreter for healthcare, business, and government.

Japanese Local Government Managers’ Training, Portland, OR (Summers of 2005 -2008, 2010 – 2013, 2015)

-A Partnership between the Okuma School of Public Management at Waseda University, the Executive Leadership in the Hatfield School at Portland State University and the Tokyo Foundation.

-Interpreted for the municipal officers from Japan and many of their counterparts in the greater Portland area, such as City of Portland, Multnomah County Tax Supervision and Conservation Commission, Washington County, Portland Development Commission, and Oregon Convention Center.

Administrative/Leadership (Compensated and Volunteer Positions)

Equity Commissioner, City of Renton – Renton, WA (April 2022 – present)

-Newly created Equity Commission’s primary goal is to develop recommendations enabling community members to achieve equitable outcomes by removing racial, economic, and social barriers in city programs, services, and policies.

Ambassador, Renton Chamber of Commerce - Renton, WA (April 2019 - present).

-An active member since April 2019, became an Ambassador in July 2019. Reaching out to the Chamber members to update the contact information, promote their business, connect them to other businesses and organizations in the community, seek out the ways in which the Chamber can assist them.

Co-Chair, Sustainability Committee, Jesuit High School - Portland, Oregon (2010 - 2011).

-An active member from its inception in 2005, co-chaired a faculty group; made recommendations such as implement waste management, recycling, resource usage to the administration. Worked with the student government to plan and implement educational presentations and events such as Earth Week keynote speakers, panel discussion, and plastic round-up.

Assistant to the Diversity Director, Jesuit High School - Portland, Oregon (2010 - 2011).

-Assisted the Diversity Director in moderating the Diversity Club; planned, organized, and facilitated the various events, including the Asian-American Summit for the students at Jesuit schools in Washington and Oregon.

Treasurer, Confederation in Oregon for Language Teaching (COFLT) (2009 - 2012)

-In charge of all the financial matters of COFLT (Oregon's statewide association of language professionals for all languages at K-16, immersion and non-immersion, works with educators statewide to improve language learning and teaching), such as financial planning, banking, budgeting, renewing the ACTFL annual membership, managing of non-profit status and tax return.

-Worked closely with the local governmental entities, universities and colleges, national and state language organizations, community and business partners.

Treasurer, National Council of Japanese Language Teachers (NCJLT; now American Association of Teachers of Japanese, AATJ) (November 2004 – November 2007)

-In charge of all the financial matters of NCJLT (an organization dedicated to the promotion and development of Japanese language teaching at the elementary, secondary, and higher education levels across the United States), such as financial planning, banking, budgeting, renewing the ACTFL annual membership, and managing non-profit status and tax return.

-Working closely with the Japan and the US governmental entities, universities and colleges, national and state language organizations, community and business partners.

College Board: The AP Vertical Teams Guide for World Languages and Cultures (2005/2006)

-Authored the chapter on AP Japanese Language and Culture

TRAINING/SKILLS/INTERESTS

Sustainability/Recycling

-Completed 4-week Wildlife Habitat Stewards Program by National Wildlife Federation) in March 2020. Learned how to create and restore wildlife habitats and certified my permaculture garden/yard as a Wildlife Habitat in July 2020.

-Volunteer for Sustainable Renton in outreach and weekly Free Grocery Store

-Certified Soil and Water Steward (Tilth Alliance); building healthy soil, protect watershed, and make a difference in our community; consisting of 21-hour education (classroom & hands-on) and 35-hour outreach/volunteer (March 2017 - present). Certified in September 2017, and continue to volunteer, mainly at City Soil Farm in Renton

-Certified Master Recycler (Master Recycler Program, The City of Portland Bureau of Planning and Sustainability); 8 weeknight classes and 2 Saturday field trips, minimum of 30 volunteer hours), topics including recycling process, composting, and thoughtful consumption (2013)

Emergency Preparedness/Safety

-National Council for Behavioral Health: Mental Health First Aid USA (8-hour certification course; valid until May 2023)

-Health & Safety Institute: CPR, AED, and First Aid for Children, Infant, and Adults (valid until March 2023)

-Community Emergency Management Workshop, King County Emergency Management (July 18 & 19, 2017) In coordination with the State of Washington and FEMA, this 2-day workshop provided the overview on such items as training to support communities with IDA/PDA and supporting the development of COAD/VOAD.

-National Council for Behavioral Health: Mental Health First Aid USA (8-hour certification course; valid until 5/22/2020)

-American Red Cross: Wilderness and Remote First Aid (valid until 5/13/2019)

-American Red Cross: Adult First Aid/CPR/AED (valid until 1/21/2019) and bloodborne pathogen (valid until 1/21/2018)

-Completed the Community Emergency Response Team (CERT) training, offered by the City of Renton Emergency Management, continue to take related courses/workshops (fall 2016 – present)

Computer Skills

-Advanced user of Microsoft Office tools

-Experienced in creating and developing websites for instructional use

-Proficient in social networking tools, such as LinkedIn and Facebook

Other Presentations/Interests

-Undertook training in the Japanese tradition of Kimono and Tea Ceremony.

-Done presentations on gender roles, religions, calligraphy, Kimono, Tea Ceremony, cooking, and culture in general for various audiences, such as elementary/middle/high schools, universities, community groups and organizations.

-Have been practicing yoga (mainly Vinyasa) since 2013.

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