Reimbursement Specialist Customer Service
Resume:
Jennifer L. Dubs
Hershey, PA **033
**********@*****.***
Dec 2018 – Present, Stay at home mom.
Medical leave for server spine injury from Oct 2017 – Dec 2018. While I was out I volunteered for Hershey Little League Baseball, Head Mom for Travel soccer team, donated time and supplies to Coco Packs, helped 2 friends with secretarial work for at home businesses. I also was finically stable to take some extra time off to spend quality time with my children before leaving for college and other adventures. Took care of my sick parents as well making sure they were able to get to appointments, surgeries etc. It was a very special time in my life and makes me very happy I was was able to give back to all who have given to me and help those in need.
Mallincrokdt, St. Louis MO, March 2016-Oct 2017
Senior Immunology Specialist for Rare Diseases/ Rheumatology Market
Presented our product Acthar to Physicians, Nursing and Infusion Staff and worked closely with reimbursement representatives and specialty pharmacies to make sure patient received the medicine they so desperately needed. Taught staff how to administer the injectable for the loading dosing and what the patient needed to do once they started to receive the medicine at home, and how to safely self-inject and join local groups to support their disease state and discuss their disease they were experiencing. Worked closely with reimbursement management and clinical nurse who also scheduled seminars about Acthar and the benefits it provides not only for RA patients but for the other 18 indications we have.
2016 2nd quarter reached 95% of goal with only 6 weeks of selling in the quarter.
2016 3rd quarter made 126% of goal.
2016 had the most clinical nurse seminars of the entire team.
2017 1st quarter team received 125% of goal and received US recognition.
2017 2nd quarter achieved 110% of goal.
UCB, Inc. Smyrna, GA, March 2010 – Feb 2016
Immunology Sales Specialist/IBU/Crohn’s Market
Responsible for sales to 130 Gastroenterologist in Central PA, Hospital Infusion Sites & Endoscopy Labs with 3rd to market biologic with 2 formulations: Prefilled Syringe and Lyophilized Power. Assist offices with coordinating patient benefits, coding, reimbursement, buy and bill, assignment of benefits and patient injection training with MA’s, LPN’s, RN’s, Clinical Nurse Managers & Practice Manager to ensure each prescription is filled, administered and billed correctly. I helped with writing protocols and establishing new infusion suites within offices along with training the nursing staff to understand the nature and cause of IBD with support through our CRN & MSL.
2015 As of 3rd quarter results growing at 4.5% rate on retail and buy and bill combined. Trending for district of the year.
2014 grew business 14% and selected to assist Head of Gastroenterology at Hershey for Central PA Gut Club bi-annual meeting.
2013 Cimzia, as of Oct, combined growth on both formulations of 29.60%.
Selected to sponsor The Central PA Gut Club dinners in May and Oct. Hit Personal Best contest t twice within the first 3 weeks of its launch. Team won district versus district contest in September.
2012 Cimzia ranked 19/45.
Select to advise on Sales Advisory Committee headed by Sales Director. Selected to sponsor The Central PA Gut Club in October.
2011 Cimzia ranked 13/45.
2010 in the first 6 months I doubled prescriptions on weekly basis versus the market leader
Novartis Pharmaceuticals; East Hanover, NJ June 2005 – March 2010
Senior Sales Consultant/Specialty Medicine
Responsible for promotion and reimbursement expertise of 2 launch products, Reclast and Exelon Patch, calling on Rheumatology, Endocrinology, Hospital Infusion Centers, OB/GYN and Family Practice offices to maximize sales in Harrisburg, Hershey, Lebanon and Lititz territory.
2009 Reclast 117% to goal
2009 Received “One to Watch Award” appointed by Managing Director.
2008 Ranked 4/40 Representatives, finished year for Reclast at 119% and Exelon Patch 103% and continued to represent the district on the Sales Advisory Committee
2007 Ranked 4/40 Representatives and won Presidents Club and was chosen to sit on the Sales Advisory Committee 2007-2009 with our Regional Director
2006 Ranked 10/ 69 Representatives: Awarded Stock Options for top 1/3 finish.
2006 Selected Most Valuable Player by my manager for the district
Harrisburg district awarded Most Improved District moving from 8/9 to 2/9 in 9 months due to our hard work and dedication to Zelnorm with our key Gastroenterologists offices.
Developed strong partnerships with key field leadership as well as department heads of infusion centers to ensure success of infusion process and reimbursement for the center
Appointed lead contact for 4 of the largest IC within geography
Partnered with area Rheumatologist and Osteoporosis Specialist to implement educational initiatives directed toward the primary care audience and key reimbursement specialist for Reclast
Selected as mentor for the Central PA area to ensure readiness of new hires by facilitating in field visits, pre-study coaching and educating on Novartis policy to enhance formal classroom training
Coca-Cola Bottling of Eastern Great Lakes, Lemoyne, PA Sept 2004 – June 2005
Field Execution Manager
Maximize gross profits through brand mix, package, cooler placement and service to the chain
Develop sales and marketing budgets and a yearly business plan to increase share in the market along with gross profit
Design and sell new concepts of marketing and merchandising, also creating new ideas and sell through of new and current products
2004 increased Giant Brant 4% and sister company Tops Market 56%
Republic Beverage Company, Grand Prairie, TX Dec 1997 – Sept 2003
National Accounts Manager
Institute sales and marketing programs for national and regional accounts
Design and implement a plan to present and place brands that were conducive to each account to increase product focus and sales
Conduct category management with accounts
Develop strategies to increase promotional support and market concepts that increased unit sales
Continuous training for clients
Worked closely with 7 national suppliers to establish goals and brand focus
Hosted meetings for national buyers
Area Manager
Directed a sales team consisting of 5 team members and 500 accounts
Designed sales quotas for monthly, quarterly and yearly objectives
Worked closely with suppliers to hit brand focus items
Coordinated and trained all new sales representatives
Achieved 6 month Goal for a trip to France, awarded 2 additional 4th quarter trips for goals
Senior Sales
Developed a 5 city territory and increased customers by 8%
Secured brand placements, promotions, displays and created custom menus to ensure customer sales would consistently increase exceed monthly quotas on average 5-20%
Developed and opened new customers to increase our company’s bottom line
La Romagnola, Orlando, FL April 1997 – Oct 1997
Regional Sales Representative
Market development over a 5 state territory selling to high-end restaurants, clubs and resorts
Developed business with 10 distributors to increase the sell through of our products
Worked with management to create sales incentives that resulted in increased sales within my
territory
Increased sales in my territory 8% over 6 months
Gendex-Del, Franklin Park, IL July 1995 – March 1997
Marketing Communications Specialist
Coordinated trade shows, national and regional meetings, product introductions, promotional packages and press releases
Work closely with advertising firms in creating sales materials and photo shoots
Developed sales and customer service relationships with over 50 licensed distributors
Ambassador/Canon, Schaumburg, IL June 1994 – July 1995
Senior Sales
Developed a sales territory of small to medium sized companies for their office equipment needs
1994 Awarded Sales Representative of year
Increased sales and consistently met and exceeded quotas
Promoted after 6 months to senior representative
Education
Northern Illinois University, May 1994
Bachelor of Arts, Public Communications
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