Customer Service Medical Assistant, lifeguard,EMT
Resume:
Elizabeth Haines
Davenport, FL 33837
**************@***.***
Productive and accountable professional with diverse work history, hands-on skill sets and highly developed customer-service skills poised to parlay comprehensive medical education into career- advancement opportunities. Quality-focused professional with a vast array of medical experience seeking to bring high level of personal ambition, keen customer service skills and persistent accountability to a dynamic healthcare firm. Results-driven, dependable, and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service. Seeking career advancement opportunities in the healthcare industry.
* Proficiencies: MS Office; MS Excel; MS Word; Typing Speed: 40 Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pool Attendant/Lifeguard
Wyndham Bonnet Creek Resort - Lake Buena Vista, FL June 2021 to October 2021
Clean Cabanas, monitor pools and slides, clean pool areas, help with club activities, Lifeguard Red Cross Certified, Rent out activity equipment, Communicate by radio to Supervisor. Lifeguard
Universal Orlando Resort - Orlando, FL
January 2021 to May 2021
Red Cross Lifeguard trained, monitored slide operations, guarded rivers and pools, did in-service trainings, cleaned tubes and rafts, reported to supervisors at the end of the day. Merchandise Associate
SeaWorld Parks & Entertainment - Orlando, FL
April 2018 to September 2020
Restock Merchandise, Answer Guest questions, sell theme park merchandise, Customer service. Security Officer
Holiday INN Waterpark - Orlando, FL
February 2020 to April 2020
Checked ID's at front gate, Patrolled resort grounds, Answered Guest Questions/Complaints, did nightly reports.
Box Office Cashier
GAYLORD RESORT & CONVENTION CENTER - Kissimmee, FL November 2019 to January 2020
Sold tickets and resort packages to guests for ICE Event. Helped resolve Guest issues. Hostess/Cashier
Buffalo Wild Wings - Kissimmee, FL
February 2015 to December 2015
Greeted Guests, Took care of take out orders, Cleaned restaurant, Helped out servers with serving food, Cleaned restrooms.
EMT-Basic
Virginia Beach Emergency Medical Services - Virginia Beach, VA April 2010 to July 2012
EMT
* Transported patients, took Vital signs, did EMR reports, cleaned ambulance, restocked supplies VOLUNTEER
Polk County
2005 to 2006
youth soccer league: Soccer coach; ; 2007: Davenport Bolts Youth Cheerleading: Cheerleading Coach; ; 2008: Autism Speaks Walk Now: Volunteer tent worker; ; 2010-2011: Virginia Beach Rock-n-roll Marathon: Medical Tent EMT
Education
Diploma in Medical Administrative Assistant
Ultimate Medical Academy
2017
certificate in medical
Lakes Region Community College
Skills
• CUSTOMER SERVICE (1 year)
• CUSTOMER SERVICE ORIENTED (1 year)
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (Less than 1 year)
• INVENTORY (1 year)
• RECEPTIONIST (2 years)
• Customer Service Skills
• Sales
• EMT Experience
• Cheerleading
• Autism Experience
• Patient Care
• Sports Coaching
• EMR Systems
• Vital Signs
• Triage
• Lifeguard
• Swimming
Certifications and Licenses
CNA
October 1995 to October 1996
Took Vital signs, Answered phones, Computer Medical Assistant, Took Care of patients. First Aid Certification
CPR Certification
AED Certification
Lifeguard Training
Additional Information
* Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Customer Service oriented ; Team player ; Dependable; Data inventory (organizing, recording, storing, or saving information)
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