Customer Service Data Entry
Resume:
Gina Harbor
************@*****.***
Objective:
Looking to secure career opportunities while fully utilizing my training and skills to make a significant contribution with the success of the company.
Highlights:
● Customer service oriented
● Highly organized, with excellent attention to detail and follow through
● Excellent comprehension and retention
● Conflict resolution expert with a courteous demeanor
● Highly knowledgeable of all Microsoft Office Software Experience:
Hobby Lobby: Customer Service Manager
October 2017 - January 2020
● Responsible for leading and motivating a team to excel, while providing a positive work environment
● Greet customers, while maintaining friendly professional customer interactions
● Provide customer complaint resolutions
● Received and processed cash/credit payments for in-store purchases
● Responsible for data entry and inventory management Cabin Fever Roasters: Barista/Manager
November 2016- November 2017
● Opened/closed shop, handled all cash in/cash out register procedures, handled exchanges/returns
● Oversee daily inventory, restock, and shipment orders
● Provided exceptional customer service, handled all escalated questions or concerns
● Answered telephones, file paperwork and manage employee schedules
● Answer questions about products or services, determine the customer’s need, and offer solutions Claire’s Boutique (Icing): Floor Supervisor
August 2015- May 2016
● Daily inventory, merchandising, and customer service management.
● Fulfill sales through friendly and efficient customer service
● Assist customers with product inquiries
● Responsible for processing payments and managing monthly budget
● Opened/Closed store, handled all exchanges/returns, trained and oversaw sales associates Education:
Chapel Hill High School, Douglasville, GA, High School Diploma, 2015 West Georgia Technical College, Associate Degree of Business Administration, 2016- Enrolled
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