Gina Harbor

adtp81@r.postjobfree.com

470-***-****

Objective:

Looking to secure career opportunities while fully utilizing my training and skills to make a significant contribution with the success of the company.

Highlights:

● Customer service oriented

● Highly organized, with excellent attention to detail and follow through

● Excellent comprehension and retention

● Conflict resolution expert with a courteous demeanor

● Highly knowledgeable of all Microsoft Office Software Experience:

Hobby Lobby: Customer Service Manager

October 2017 - January 2020

● Responsible for leading and motivating a team to excel, while providing a positive work environment

● Greet customers, while maintaining friendly professional customer interactions

● Provide customer complaint resolutions

● Received and processed cash/credit payments for in-store purchases

● Responsible for data entry and inventory management Cabin Fever Roasters: Barista/Manager

November 2016- November 2017

● Opened/closed shop, handled all cash in/cash out register procedures, handled exchanges/returns

● Oversee daily inventory, restock, and shipment orders

● Provided exceptional customer service, handled all escalated questions or concerns

● Answered telephones, file paperwork and manage employee schedules

● Answer questions about products or services, determine the customer’s need, and offer solutions Claire’s Boutique (Icing): Floor Supervisor

August 2015- May 2016

● Daily inventory, merchandising, and customer service management.

● Fulfill sales through friendly and efficient customer service

● Assist customers with product inquiries

● Responsible for processing payments and managing monthly budget

● Opened/Closed store, handled all exchanges/returns, trained and oversaw sales associates Education:

Chapel Hill High School, Douglasville, GA, High School Diploma, 2015 West Georgia Technical College, Associate Degree of Business Administration, 2016- Enrolled

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