Front Desk Administrative Assistant

TS Tanisha Sam

Douglasville, GA ***** 678-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Reliable Job Title with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

SKILLS Educational Opportunities

Special Assignments

Curriculum Coordination

Active Participation

Independent Thinking

Online Systems

Observations and Assessments

Telephone Etiquette

Positive Attitude and Energetic

Front Desk Operations

Call Answering and Routing

Customer Complaint Resolution

Directing Callers

Maintaining Guest Records

Front Desk Reservations

Patient Records Gathering

Call Transfers

Reminder Calls

Information Updates

Preparing Memos

Making Appointments

Appointment Confirmation

Records Pulling

Welcoming Guests

WORK HISTORY LEAD TEACHER 03/2019 to CURRENT

The Children's Courtyard Douglasville, Georgia

Planned and implemented different daily activities to enhance overall development and growth of every student.

Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students. Maintained patience and level-headedness in diverse situations to support student development and personal growth.

Conferred with parents about student progress to boost family involvement and enhance student support.

SALES REPRESENTATIVE 07/2015 to 08/2018

L.A Fitness Sports Club Morrow, Georgia

Increased sales by offering advice on purchases and promoting additional products.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Retained excellent client satisfaction ratings through outstanding service delivery.

Trained and mentored new sales representatives.

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Increased sales by offering consultation on products and services and applying customer service and upselling techniques. Organized sales paperwork, presented proposals and finalized contracts. Attended advanced training sessions and conferences to increase product knowledge and productivity.

EDUCATION Bachelor's Legal Studies 08/2022

Post University, Waterbury, CT

Continuing education in Subject

Associate Of Arts And Sciences Education 03/2015 University of Phoenix, Tempe, AZ

Completed professional development in Subject

Professional development completed in Subject

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