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Sales Associate Customer Service

Location:
Miami Beach, FL
Posted:
November 27, 2022

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Resume:

Robert Hoyer adtp4r@r.postjobfree.com • LinkedIn URL

Aventura, FL 33180 • 770-***-****

Summary

Profile: Sales Management

Business development strategist with demonstrated experience in executing necessary action plans to accomplish sales targets.

Proven success in maximizing client satisfaction and retention by delivering exceptional customer service, fulfilling targeted business objectives, and promptly resolving all queries. Well-versed in establishing and strengthening professional relationships with clients, vendors, and key stakeholders to realize business goals, gain competitive advantage, and achieve bottom-line results. Possess aptitude for generating exponential revenue turnover by devising and implementing effective marketing/partnership development strategies. Excel at managing cross- functional teams, meeting and surpassing all set objectives while functioning in deadline-driven environment. Highly skilled in training, mentoring, and leading staff to strengthen competencies for meeting bottom-line results. Capable of optimizing organizational performance, productivity, and efficiency by recruiting top industry talent. Areas of Expertise

• Sales Life-cycle Management

• Strategic Sales Planning

• Customer Service

• Business Development & Management

• Revenue & Growth Management

• Cross-functional Collaboration

• Client Satisfaction & Retention

• Staff Training & Development

• Employee Scheduling

Career Experience

Director, Academic Solutions Learning Center – Marietta, GA 1998 – 2022 Directed end-to-end management operations pertaining to 150 students, 25 part-time teachers, and three full-time staff members. Planned, organized and headed parent conferences aimed at providing learning objectives updates. Crafted daily tutoring schedules for teachers and students. Played a pivotal role in creation of academic presentations series within community for all grade levels.

● Developed and established Academic Solutions Learning Center from ground up.

● Administered all financial operations involved in billing, advertisement, and insurance for $500k.

● Enabled process improvement by conducting school visits and deploying classroom teachers’ feedback. Additional Experience

Director, Huntington Learning Center – Marietta, GA

● Administered learning center with 140 students and updated parents on learning goals. Graduate Teaching & Research Assistant, Appalachian State University – Boone, NC

● Improved skill set and learning competencies of freshmen by teaching 101 and 102 level Political Science. Sales Associate, Enterprise Rent-a-Car – Tampa, FL

● Cultivated strong relationships with company representatives while coordinating with corporations on long-term leasing programs.

Education

Bachelors of Arts Wake Forest University – Winston Salem, NC Masters of Arts Appalachian State University – Boone, NC



Contact this candidate