Team Member Probation Officer

Robin Roberts

*** *** ****** ***** **********, Texas 76165

Cell: 214-***-****

*******************@*****.***

Summary

A highly organized and detail-oriented Supervisor with 3 years of supervisory experience and 20 years of Casework Management experience; Effective at multitasking and working under pressure to accomplish overall objectives.

Highlights of Qualifications

Responsible for overall management of 11 team members.

5 years of Supervisory experience.

22 Years of Casework Management experience.

Self-motivated, goal oriented, and extremely well organized; work well under pressure.

Thrive on challenge and the opportunity to apply wide range of skills.

Proven ability to prioritize and handle many projects and deadlines at one time.

Experience

Supervisor – East Office

June 2015 to Current

Dallas County Probation

Conduct monthly audits for caseload compliance.

Monitor compliance to ensure that criminogenic needs are used appropriately.

Conduct monthly status reviews to ensure that all required work has been completed within the allotted time frame.

Staff and review files with team members for compliance prior to forwarding to appropriate court or satellite office.

Conduct client supervisory interventions.

Monitor team members’ compliance with Dallas County Policies and Procedures.

Assistant Supervisor – East Office

September 2013 to June 2015

Dallas County Probation

Encouraging officers to utilize Motivational Interviewing skills, along with addressing criminogenic needs of each client.

Conduct team member trainings as needed.

Conduct monthly status reviews to ensure that all required work has been completed within the allotted time frame.

Staff and review files with team members for compliance prior to forwarding to appropriate court or satellite office.

Conduct client supervisory interventions after Progressive Sanctions grid has been thoroughly utilized by team member.

Monitor team members’ compliance with Dallas County Policies and Procedures.

Community Supervision Officer CSO I and CSO II

June 1996 to September 2013

Dallas County Probation

Responsible for the supervision of adult offenders working under community supervision; conducted supervision of case management planning procedures and complied appropriate risk and need assessments regarding treatment of offenders.

Prepared progress and conduct reports and ensured the provision of issued referrals designed to utilize community resources to their maximum benefit.

Supervision of DWI Caseload

Advisor on the Intensive Intervention Group Panel (IIG).

Juvenile Probation Officer

August 1994 to April 1996

Bell County Probation

Conducted intake interviews and conferences between offenders and family and provided detail recommendations to court officials; interfaced with families and conducted counseling sessions.

Played an integral role in the monitoring of public relations activities with outside agencies and ensured that healthy relationships were established and maintained.

Furnished testimony at court hearings as needed.

Education

Bachelor of Arts: Political Science, 1992

Elizabeth City State University

Skills

Leadership, Communication skills, Problem solving, Interpersonal skills, Time Management, Staff training, Computer proficient

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