Production Operator Service Associate
Resume:
OUNYA T. MONROE
Kinston, NC 28501 **********@*****.***
OBJECTIVE
Seeking a career within a GMP (Good Manufacturing Practices) focused corporation, utilizing the operational and quality tools learned within the 10+ years of pharmaceutical experience, to contribute to a goal-oriented environment
QUALIFICATIONS
•Served as a Subject Matter Expert (SME) in various departmental positions
•Served as a Lead Operations and Quality trainer
EDUCATION
Kinston High School Class of 1995
High School Diploma
Kinston, NC
WORK EXPERIENCE
Production Operator and Quality (QA) Specialist 09/2012 - Present
West Pharmaceutical
Kinston, NC
•Lead training initiatives for Operations and Quality initiatives
•Support problem solving and Quality resolution initiatives
•Perform cleaning and inspection tasks to align with site procedures
•Performed in process checks and inspection to support production activities
•Maintain inventory of departmental components to support processing activities
•SME within the department, training department personnel on transactions
•Utilization of Smart Scope machine to perform measure checks for measurement accuracy
•Utilization of documentation applications to maintain status of materials within organization
•Proficient at QA approval of manufactured parts and documentation
Customer Service Associate 5/1998-9/2012
Christopher’s Restaurant
Kinston, NC
•Lead daily operational activities
•Performed administration and office duties to support business goals
•Performed Cashier and Cleaning activities
•Performed daily checks and balances activities
TECHNICAL SKILLS
•Performed changeover activities to support shift activities
•Performed process analysis activities at to minimize production times and flow of materials
•Produced order of process instructions to assist with training of new employees
•Microsoft Word proficient
•Microsoft Excel proficient
•Microsoft PowerPoint proficient
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