BAILEY

SHEMBERG

ER

bae.odom****@yahoo.c

om

251-***-****

Foley, AL 36535

Versatile Receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong

relationship-building abilities.

Extensive experience with customer service with friendly, positive attitude.

Quick learner who prioritizes good communication and hard work.

PROFESSIONAL SUMMARY

Island Outfitters - Sales Associate

Gulf Shores, AL • 05/2022 - 11/2022

The Fairhope Store - Sales Manager

Fairhope, AL • 02/2021 - 05/2022

WORK HISTORY

Enabled customers to feel welcomed, important and

appreciated by answering questions about products sold throughout store.

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Handled approximately daily credit and cash transactions for customers with accuracy and speed.

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Maintained reports of transactions and greeted

customers when entering and leaving establishment.

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Processed accurate and efficient sales and return

transactions to facilitate customer satisfaction.

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Handled customer relations issues, enabling quick

resolution and client satisfaction.

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Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

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Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

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• Identified, hired and trained highly-qualified staff by SKILLS

• Time Management

• Sales Expertise

Verbal and Written

Communication

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• Cash Handling

• Customer Service

Teamwork and

Collaboration

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• Sorting and Categorizing

• Organizational Systems

• Computer Skills

Multiple Priorities

Management

•

• Excellent Communication

• Event Planning

• Interpersonal Skills

• Cleanliness Standards

• Office Operations

Penn Foster College

EDUCATION

Scottsdale, AZ • 06/2022

Diploma Of Bookkeeping:

Entry Level Accounting/

Bookkeeping

Rehm Animal Clinic - Receptionist & Vet Tech

Loxley, AL • 02/2020 - 01/2021

Baldwin EMC - Event Coordinator Intern

Summerdale, AL • 05/2019 - 07/2020

teaching best practices, procedures and sales strategies. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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Kept reception area clean and neat to give visitors positive first impression.

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Confirmed appointments, communicated with clients and updated client records.

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Answered central telephone system and directed calls accordingly.

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• Resolved customer problems and complaints.

• Coordinated schedules and timelines for events.

• Managed event logistics and operations.

Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

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Planned large-scale events such as trade shows,

conferences, and meetings.

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Supervised onsite team of caterers, audio-visual

technicians, and facility management team.

•

Contact this candidate