Car Manager Commercial Sales
Resume:
W*** N***** Apple Blossom Lane
Germantown, WI ***22
414-***-**** cell
**************@*****.***
GARY D. SCHWIND
EXPERIENCE FLEET AND COMMERCIAL SALES MANAGER
VON SCHLEDORN AUTOMOTIVE GROUP, MENOMONEE FALLS, WISCONSIN FEBRUARY 2017 TO PRESENT
Sales of new Chevrolet, Buick, Cadillac, GMC, Ford and Volkswagen vehicles and pre- owned vehicles to current fleet accounts and retail customers to insure the profitability and success of the Automotive Group through the Fleet Department and development of key accounts with the potential for repeat sales. Manage Fleet and Commercial Sales Department consisting of Municipal Sales, Commercial Sales and a Pre-Owned Sales.
Establish and maintain a close working relationship with all members of the Fleet and Commercial Sales Department, Fixed Operations, as well as New Vehicle Operations. Maintain open communication and trust while always working with a team spirit. Review delivery scheduling and vehicle sales with staff daily. Review current and available commercial vehicle inventory weekly. Continue great working relationships with all factory representatives inclusive of sales, parts, accessories and financial services.
Establish and maintain good working relationships with other Automotive Group departments to reduce conflict and maximize profitability. Attend weekly managers meetings to review projections and progress of dealership profitability and goals.
Maintain a customer relations policy that insures complete and total customer satisfaction at all times.
GENERAL MANAGER
HILLER FORD, INC., FRANKLIN, WISCONSIN
JULY 2015 TO JANUARY 2017
Oversaw day to day operations of the entire dealership, including, but not limited to hiring of new staff; inventory and expense control; renegotiation of contracts with vendors; maintained high customer satisfaction scores in order to qualify for incentives from manufacturer; managed employee relations; and resolved customer concerns. Maintained 90 percent objective of sales.
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Instrumental in renovation of the entire dealership facility (three buildings). DIRECTOR OF FLEET AND COMMERCIAL SALES
HOLZ MOTORS, INC., HALES CORNERS, WISCONSIN
1990 to 2015
Sales of new Chevrolet, Buick, Cadillac, GMC trucks and pre-owned vehicles to current fleet accounts and retail customers to insure the profitability and success of the Fleet Department and the development of key accounts with the potential for repeat sales. Managed Fleet and Commercial Sales Department consisting of Municipal Sales Specialist, Commercial Sales Manager and a Used Sales and Leasing Manager, as well as other staff members.
Established and maintained a close working relationship with all members of the Fleet and Commercial Sales Department. Maintained open communication and trust while always working with a team spirit.
Reviewed delivery scheduling and vehicle sales with staff daily. Reviewed current and available commercial vehicle inventory with Commercial Sales Manager weekly.
Established and maintained good working relationships with other departments to reduce conflict and maximize profitability.
Attended weekly managers and sales meetings to review current incentive programs. Maintained a customer relations policy that insures complete and total customer satisfaction at all times.
USED LUXURY VEHICLE SALES AND FINANCE
HARRY KAUFMANN MOTOR CARS GLENDALE, WISCONSIN
1989 to 1990
Sales of pre-owned luxury vehicles. Processed financing packages for all vehicle transactions including sales of warranty and life and disability insurance. Worked with lending institutions to approve finance contracts. FINANCE MANAGER AND USED CAR MANAGER
APPLE CHEVROLET/BROOKSIDE CHEVROLET, MENOMONEE FALLS AND HARTLAND, WI 1988 to 1989
FINANCE MANAGER: Reorganized and coordinated Finance Department at both dealerships. Installed spot delivery system. Maintained accurate updated income log. Processed financing packages for all vehicle transactions. Promoted sales of life/disability and warranty insurance as well as aftermarket accessories. Calculated insurance refund/cancellation records. Submitted warranties. Worked in conjunction with lending institutions by developing good relations to approve finance contracts. USED CAR MANAGER: Supervised used vehicle sales. Assessed marketable appraisal values. Supervised preparation of vehicles for lot-ready inspections by customers. Wholesaled vehicles that would not pass state or lot standards. Trained and instructed new sales staff in techniques of selling and becoming acquainted with product lines. Page 3
NEW AND USED VEHICLE SALES/FINANCE MANAGER
HALL CHEVROLET/HALL IMPORTS, WAUWATOSA AND BROOKFIELD, WISCONSIN 1984 to 1988
Demonstrated product. Maintained solid customer/owner database, including follow-up system which led to the following sales awards: 1985 Award for Product Presentation
(dealership and district winner); Leading Passenger Car Salesperson Award in Milwaukee Zone for 1985, presented by Chevrolet; and Chevrolet’s 1985 Legion of Leaders Award for outstanding salesmanship.
Promoted to Finance Manager to process finance packages for new purchases and promote sales of insurance packages Transferred to Hall Imports as Finance Manager to transfer and implement working department at new dealership. Responsible for sales training program at both Hall dealerships.
EDUCATION MENOMONEE FALLS HIGH SCHOOL
MENOMONEE FALLS, WISCONSIN
Graduated 1982
ACCOMPLISHMENTS Fleet Elite Award Winner
Fleet Vehicle Sales Leader in Metro Milwaukee Area Society of Sales Executives
Mark of Excellence
Truck Sales Honor Club Hall of Fame
REFERENCES Bryan Niketh, Vice President, Materials Management at Harley-Davidson Motor Company, 414-***-****
Doug Klumb, Retired President and Owner, House of Harley-Davidson, 262-***-****
Stephen Murphy, President, Master Mold, LLC, 414-***-**** Mark Langer, President, Langer Roofing and Sheet Metal, Inc., 414-881- 0561
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