Data Entry Customer Service
Resume:
Stephanie Williams
Poplar Grove, IL 61065
********@*****.***
Phone: 870-***-****
Manager
•Over 20 years of management experience; experience covers profit / loss, personnel, payroll, training, scheduling, sales, purchasing, inventory, budgeting, safety training, customer service, business development, organization management, marketing
•Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
•Maintained low employee turnover and high customer satisfaction
•Computer skills: Experience with various software programs
•Capable of managing multiple projects while meeting deadlines and objectives
•Building, Developing, Motivating and Mentoring
Work Experience
Dietary Manager
The Blossoms Nursing Home
Mountain View, AR 72560
November 2002-July 2022
Supervise the activities of workers engaged in preparation, cooking, serving, cleaning, inventory, and safety
Interview, select, and train supervisory personnel
Provides resolutions to clients or administrator questions and complaints regarding services
Planning and Organizing catering for dedicated events
Developing and Building Teams
Resolving Conflict and Negotiating with Others
Payroll and Budgeting
Experience with: State and Federal requirements, Calendar and scheduling
software, Personal computers, Data entry software, ADP Payroll,
Viventium software, Personnel scheduling software
Business Office Manager
Amedisys Home Health
Mountain View, AR 72560
October 2000-November 2002
•Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
•Direct and coordinate activities of businesses or departments concerned with the day-to-day operations
•Prepare staff work schedules and assign specific duties
•Payroll, and Budgeting
•Perform personnel functions such as selection, training, or evaluation
•Scheduling appointments and services with clients by phone and entering data to PC
•Resolving Conflicts and Negotiating with Others
•Experience with: Calendar and scheduling software, Personal computers, Data entry software, Payroll software, Personnel scheduling software
Education
High School Diploma or Equivalent, Regular/General High School/Secondary Diploma Program
Timbo High School
Timbo, AR
September 1988-May 1991
Special Training
Certified Board for Dietary Manager’s Certification
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