Amy Patton
Operations Management
***********@*****.*** • 434-***-****
• Alexander City, AL 35010
Results-driven professional with 20+ years of progressive management experience enabling achievement of full business potential through effective production operations, procurement, and supply chain. Strategist and implementer with track of identifying redundancies, reducing warehouse costs, and maximizing resources to streamline inventory processes. History of driving operational improvements in cost reduction and efficiency by utilizing Kaizen and Lean manufacturing principles. Remarkable efficiency in nurturing cross-functional teams and executing multiple complex, large-scale projects to meet and exceed performance goals. Refined communicator with strong ability to expand business coverage by using win-win approaches and establishing sustainable relationships across all levels of internal and external stakeholders. Proficient in Kanban, AS400, and Microsoft Office Suite.
Areas of Expertise
Operations Management
Quality Assurance
Budget Administration
Process Mapping & Improvement
Kaizen & Lean Manufacturing
Sourcing Productivity
Financial Analysis
Cross-functional Collaboration
MRP Manufacturing Practices
Business Development
Workflow Optimization
Cost Reduction Strategies
Professional Experience
Wellborn Forest, Alexander City 2021 – Present
Plant Manager
Facilitate all parts of business to ensure successful operations. Manage 350+ employees by creating SOPs, delivering Lean training, and implementing safety procedures and evacuation policies/plans.
Implemented a Safety team and took the plant to a zero lost time within a year.
Took facility from producing 500 cabinets to sustainable 700+ by establishing SOPs for each department.
Headed team of nine supervisors, two managers and developed two best-performing employees into superintendents.
Implemented Kaizen methodology in multiple departments to improve efficiency and decrease faults.
Reduced quality chargebacks from 5.7% to consistent 2.4%.
Elkay Mfg. (now Cabinetworks Group), Culver, IN Danville, VA 2017 – 2021
Production Manager 2019 – 2021
Managed production process to assure product delivery within defined time and budgetary constraints. Interviewed, hired, and trained workers for 90% of workforce, while managing 350+ employees. Coordinated with contractors, suppliers, and vendors to guarantee delivery of essential materials. Adhered to EPA regulations, federal laws, building codes, and key standards. Coordinated with receiving and production workers to monitor inventory levels, plan shifts in production areas, and reduce amount of materials/supplies on hand. Resolved employee difficulties, assessed problems, and applied disciplinary measures. Spearheaded use of staff resources and relocated employees across important areas to maximize corporate output.
Increased 30% production capacity and 15% production efficiency in one year by executing operational strategies.
Developed training programs for new workers and continuing projects to enhance existing personnel’s performance.
Employed Lean manufacturing techniques to streamline production processes and cut costs.
Supply Project Manager – Corporate 2018 – 2019
Organized cross-functional project teams to accomplish plant-wide goals. Traveled to Culver, Indiana on weekly basis to enhance productivity, while residing in Virginia for one year. Supervised daily project operations from design to completion.
Composed all project documentation and delivered progress updates to stakeholders and executive management.
Nominated five times for Presidential Leadership Awards for plant’s continuous improvement operations, such as inventory reduction, lead time improvement, and warehouse management.
Defined standards and procedures for entire project lifecycle, covering scope, budgets, risks, and resources.
Liaised with internal and external stakeholders to define project's target goals.
Operations Manager 2017 – 2018
Oversaw all parts of company's operations and introduced significant adjustments to boost performance. Maintained day-to-day business operations, while reaching project milestones and overseeing workforce. Ensured complete compliance with set safety regulations to avoid all discrepancies.
Developed yearly budgets and reported higher management on budget performance.
Increased on-time delivery from 90% to 97%
Instituted 5S contests.
Assisted with effective implementation of lead Kaizen events.
MasterBrand Cabinets, Lexington, NC 2014 – 2017
Materials & Manufacturing Manager
Led 250 employees as well as planning, scheduling, inventory, shipping, and receiving departments as plant manager for sub-assembly of doors. Steered door build operations to support construction of custom facility. Coordinated frame and router room operations to improve process flow.
Reduced on-hand inventory by $.5M during five-month period.
Started new yield savings incentive on center panels and increased daily department completion from 73% to 95%.
Supply Manager – Corporate 2012 – 2014
Developed and applied supply management techniques to provide ongoing flow of high-quality products at lowest cost and maximize service/inventory levels. Ensured seamless running of business divisions by supplying indirect products and services. Coordinated with suppliers to minimize costs by standardizing products and consolidating supplier site locations. Formulated requests for quotes/proposals, evaluated suppliers' responses, negotiated/granted contracts, and supervised post-aware supplier operations. Conducted risk assessments and quality business reviews with strategic suppliers.
Formulated plans for major commodities and suppliers to enhance quality, delivery, and cost year-over-year in support of MBCI objectives.
Established new glass vendor for $500K+ savings and assessed plan for $750K completion expenditure.
Developed quality control procedures and Lean production techniques for responsible commodities.
Steered influential negotiations for current adhesive pricing for an annual savings of $100K.
Achieved company's 2013 CI goal of $33.2M and managed over $95M in spending.
Negotiated pricing with several acetone vendors and saved over $1M.
Minimized inventory through lead-time and skid reductions.
Additional Experience
Materials Planner Supervisor, MasterBrand Cabinets, Martinsville, VA
Supervisor, Magnolia Manufacturing, Hillsville, VA
Education & Credentials
Master of Business Administration
Averett University, Danville, VA
Bachelor of Business Administration
Averett University, Danville, VA
Lean Manufacturing Classes
University of North Carolina