Customer Service Facilities Manager
Resume:
ISRAEL
VASQUEZ
******.*********@*****.***
Bishop, Texas 78343
SKILLS
Verbal and Written Communication
Customer Service Management
Mathematical Calculation and Reasoning
Budget Control
Administrative Management
Goal Setting
Finance and Accounting Oversight
Materials Planning and Logistics
Money Handling
Desktops, Laptops and Mobile Devices
EDUCATION
Columbia Southern University
Orange Beach, AL• 05/2015
Bachelor of Science: Occupational Safety and Health
PROFESSIONAL SUMMARY
Innovative and goal-oriented leader committed to professional development and expert leadership of work ethics. Adaptable to changing business needs and market conditions.
WORK HISTORY
City Of Kingsville - Golf Course Manager
Kingsville, TX • 07/2018 - 07/2021
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Managed, trained, and motivated Maintenance Workers and Pro Shop Attendants to continuously improve knowledge and abilities in the golf industry.
Maintained cleanliness and organization of Pro Shop workspace, working closely with employees to systemize tasks.
Trained and guided team members to maintain high productivity and performance metrics.
Managed daily operations of golf course, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
City Of Kingsville - Facilities Manager
Kingsville, TX • 12/2016 - 07/2018
Analyzed building control and HVAC system performance and recommended improvements.
Controlled expenses to meet budget requirements.
Accounted for building usage and organizational needs when planning maintenance activities.
Evaluated facility operations and personnel for safety and health regulations compliance.
Responded to building emergencies and managed repairs.
Managed projects totaling $2.3 Million in 2016-17.
Texas Army National Guard (AGR) - Operations Manager
Kingsville, TX • 08/2009 - 08/2015
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Trained and guided team members to maintain high productivity and performance metrics.
Managed daily operations of the military personnel, orchestrating forward-thinking strategies to accomplish training and readiness goals.
Texas Army National Guard (AGR) - Unit Supply Sergeant
Kingsville, TX • 09/2001 - 08/2009
Inspected incoming and outgoing shipments to identify discrepancies with records.
Moved shipment materials to and from designated areas using lift and hand trucks.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
Utilized forklift or pallet truck to load, unload, transport, and store goods.
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