Goal driven, team oriented professional with over 10+ years of business experience seeking employment, using my areas of expertise, in administration, organization, and leadership.
Computer Proficient Task and Relationship Oriented Team Player Pragmatic and Analytical
SUMMARY OF QUALIFICATIONS
• Skilled in handling and looking after business projects, and their associated sales profits
• Perform loan setup functions
• Capable of managing and supervising sensitive records
• Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills
• Review purchase sales agreement
• Capable of adopting a number of roles simultaneously
• Able to negotiate with vendors
• Excellent communication and presentation skills
• Review funding documents and issue funding authorization to closing agent
• Obtain fees from closing agent
• Focused in high-demand fast-paced environments
• Critical Thinker
• Attention To Detail
• Excellent Troubleshooter
• U. S. Navy Veteran
SELECT CAREER ACHIEVEMENTS
Administrative/Organizational Development Skills
• Prepared documents, such as purchasing requisitions, payment requests, evaluations and other materials
• Partnered with manager(s) to ensure effective and efficient organization for optimal use of manager's time/resources
• Maintain records in compliance with company policies
• Examine documents, records and forms for accuracy, completeness and conformance with applicable rules and regulation Customer Service/ Public Relations Skills
• Liaison with providers and network to ensure alignment with organizational goals and culture
• Coordinated with community organizations in an effort to promote community relations opportunities
• Provided quality assurance
• Solid foundation in customer care and relations
• Excellent talent for identifying strategies that deescalate problems Computer Applications
• Proficient with Microsoft Office
• Trained on the Encompass Mortgage Software
PROFESSIONAL EXPERIENCE
Professional Experience:
Watson Mortgage October 2020 – October 2022
Jacksonville, FL
Mortgage Loan Closer
• Send initial loan closing disclosures to borrowers within three days of mortgage application
• Send instructions to title agencies to balance final closing disclosures Robert Hemmingway
7403 Petrell Dr. • Jacksonville, FL • 904-***-**** • ******************@*****.***
• Prepare closing documents to title agency for closing
• Disclose any change of circumstances if loan fees change throughout the closing package
• Review HUD one statement for approval communications and rectifying deficiencies with settlement agent to comply with requirements
• Ensure loans are FHLMC salable
.
Vystar Credit Union May 2005 – October 2020
Jacksonville, FL
Mortgage Loan Closer
• Prepared loan documents for accuracy for conventional, first, second mortgages and HELOC
• Point of contact for vendors, attorneys, and closing agents in resolving issues
• Ensuring compliance with federal and state regulations
• Preparing and reviewing loan closing package and paperwork
• Balancing settling statement with title agents for accuracy
• Average closing 70 loans per month
EDUCATION
Master of Arts in Business Administration
University of Phoenix Jacksonville, FL
Bachelor of Science in Business Management Jacksonville, FL University of Phoenix
Associates of Arts in General Studies Pensacola, FL Pensacola Junior College
TECHNICAL PROGRAMS
• Microsoft Office (Word, PowerPoint, Outlook)
• Mortgage Software (Encompass)
REFERENCES
Available upon request.