Flight Attendant Intake Specialist
Resume:
Jillian Lahrman
Education
Triangle School of Dental Assisting, Raleigh NC
January 2021 – April 2020
Certificates Earned
●Certificate Diploma Dental Assisting I
●Dental Radiology
●CPR Certified
●Nitrous Oxide Sedation
●HIPAA Awareness for Healthcare Providers
●OSHA/Infection Control
●Medical & Dental Emergencies
Union Beach Public Schools, NJ
September 2004 – June 2008
●Awarded High School Diploma
Experience
Mind Path Care Center, Durham NC
Patient Intake Specialist
August 2020 – present
●Schedule Appointments for over 650+ Psychiatrists, Nurse Practitioners, Physician assistants and Therapist in FL, OH, NC, SC, and TX
● Use software programs such as, MEND, PETAL, Microsoft Teams, Microsoft Office, Advanced MD and Microsoft Excel, Five 9 and 8x8
●Create Patient charts, obtain Insurance Information
●Obtain what type of service patients are seeking and why
●I make up to 40 appointments per day and always remain professional
Amberly Village Veterinary Hospital, Cary NC
Receptionist/Veterinary Tech
February 2021 – August 2021
●Greeting customer and weighing animals
●Scheduled appointments and surgeries
●Assisted during surgery, helped taking radiographs, and set up in exam rooms for the doctor to review with patient’s owners
●Prepared vaccines and aftercare medications
●Ordered new supplies, collected payments, and kept patient charts up to date
●Trained new employees
Trosa Medical, Durham, NC
Medical Receptionist
March 2019- February 2021
●Scheduled Dental/Medical appointments for over 450+ residents
●Record, managed, and updated patient information
●Checked each patient in, took vital signs, and obtained chief complaints
●Ensured all clinics and exam rooms were set up correctly and stocked with appropriate materials for the providers
●Processed and distributed medications to residents
●Ensured cleanliness and abided HIPPA laws
American Airlines, Queens, NY
Flight Attendant
June 2016- December 2018
●Conducted pre-flight safety checks of cabin emergency equipment, including safety briefing of passengers before each flight
●Oversaw the maintenance of comfort, safety and security of all passengers
●Explained the use of safety equipment to passengers to ensure compliance with federal regulations during all flight activities
●Passed annual American Airlines aircraft qualification training on AA aircrafts including, Boeing 787, 747, 757, 737, Airbus 319, 320
●Maintained a friendly, positive demeanor while communicating and responding to passenger’s questions/any other needs
●Ability to preform First Aid/CPR on passengers in emergency situations
References:
Wendy Creel Allison Gibbs
School of Dental Assisting Village Dental, Raleigh, NC
WWW.triangledentalassisting.com 919-***-****
Ashley Sofield – Supervisor
Mind Path Care Center, Durham NC
******.*******@************.***
919-***-**** ext. 135
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