Chastity Jimenez
Hartsdale, NY ***** *********@*******.***
EDUCATION
Fordham University, Fordham College of Rose Hill -Bronx, NY 09/2009 – 05/2013 Bachelors of Arts in Spanish Language and Literature EXPERIENCE
Symphony Medical, PC -Dobbs Ferry, NY
Director of Recruitment 09/2017 – Present
• Implemented an in-house physician recruitment process for a multi-specialty practice and saved over $500,000 in placement fees.
• Developed recruitment strategies to identify, attract, and engage high quality health care professionals including Physicians, Nurse Practitioners, and Physician Assistants in various specialties.
• Created marketing strategies to source and evaluate candidates. Created job descriptions and filled roles across the organization at various levels.
• Responsible for candidate negotiation and offer delivery.
• Collaborate with HR to establish an employee retention plan for current and new employees. Synergy Medical Concierge Services -Dobbs Ferry, NY 10/2014 – Present Director of Synergy Medical Concierge Services
• Implemented Synergy Medical Concierge Services at St. John’s Riverside Hospital by spearheading the process of identifying, training, and managing a Medical Concierge staff. (30+ employees and over 500 hours of coverage per day).
• Responsible for recruiting a team of healthcare assistants to fill immediate roles within the hospital during Covid-19.
• Developed and maintained the medical training curriculum for the Medical Concierge program in all sub-specialties, including Emergency Medicine, Orthopedic Surgery, Internal Medicine, Cardiology, Neurology, and OBGYN.
• Liaised with the Medical Directors of the Emergency Medicine and Hospitalist Medicine, Hospital Administration, and Billers to review metrics, coding distributions, and national patient feedback survey (Press Ganey).
• Assisted in the implementation of new contracts and building valuable relationships with clients. Ensuring the continued consistency and success of all current and future medical concierge program implementations. Montefiore Medical Center, Westchester Square –Bronx, NY 03/2014 – 12/2014 Patient Service Representative – Financial Representative – Health Service Receivables
• Obtaining patient insurance information and demographics in the Emergency Department and Ambulatory Care Unit.
• Obtaining authorizations for Emergency Department care and verifying coverage via Treks, automated systems, and other insurance websites.
• Proficient in USBank for credit card, cash, and check payments. Responding to billing inquiries. St. John’s Riverside Hospital Andrus Pavilion -Yonkers, NY Medical Scribe 07/2013 – 09/2014
• Recorded History of Present Illness, Review of Symptoms, Physical Exam, Medical Decision-Making Notes, ECGs, and Procedures.
• Proficient in electronic health record management using applications Meditech 6.0, PACS, Nighthawk Imaging, MUSE.
• Minimized physician time spent documenting to maximize Emergency Department efficiency and accuracy. Documenting protected medical health information in real-time during patient and physician examination. Einstein Community Health Outreach (ECHO) –Bronx, NY 01/2012 – 05/2013 Volunteer/Spanish Language Interpreter
• Facilitated communication between Spanish-speaking only patients and physicians.
• Shadowed medical students and learned about different aspects of clinical health. SKILLS/CERTIFICATIONS
• Fluent in Spanish.
• Microsoft Office Proficient
• Certification: 01/2021 Collaborative Institutional Training Initiative (CITI) Co-Investigator