Finance Manager Automotive Sales

REX MOBLEY

Eugene, OR *****

760-***-**** - adtohb@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 12 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. SKILLS

Credit File Updating

Financial Statements

Credit History Review

Prioritizing and Planning

Interpersonal Communication Skills

Application Processes

Loan Processing Coordination

Compliance Assessments

Loan Approval

Aftermarket Products

Customer Proposals

Lender Relationships

WORK HISTORY

01/2022 to Current Sales and Lease Professional

Lithia Toyota – Springfield, OR

Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle. Accompanied customers and demonstrated performance features on test drives. Drove team revenue totals by bringing in top sales numbers. Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.

Performed inspection and prepared pre-owned cars prior to releasing to inventory. 04/2020 to 01/2022 Automotive Finance Manager

Lithia Toyota – Springfield, Oregon

Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Monitored pipelines to track and log status of loans. Explained very technical financial information to applicants in easy to understand language.

Proactively identified solutions for customers experiencing credit issues. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Compiled closing packages for drafting and presentation accuracy. Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

06/2018 to 04/2020 Automotive Finance Manager

Lithia Nissan – Eugene, OR

Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Monitored pipelines to track and log status of loans. Explained very technical financial information to applicants in easy to understand language.

Proactively identified solutions for customers experiencing credit issues. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Compiled closing packages for drafting and presentation accuracy. Established plans and payoffs for customers' loans, prioritizing control of overall costs.

08/2016 to 07/2018 Automotive Finance Manager

Lithia Ford Of Klamath Falls – Klamath Falls, Oregon Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Monitored pipelines to track and log status of loans. Explained very technical financial information to applicants in easy to understand language.

Proactively identified solutions for customers experiencing credit issues. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Compiled closing packages for drafting and presentation accuracy. Established plans and payoffs for customers' loans, prioritizing control of overall costs.

08/2015 to 08/2016 Automotive Sales Manager

Lithia Ford Of Klamath Falls – Klamath Falls, OR

Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.

Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives. Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.

Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales. Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.

Liaised with [Job title] to review sales versus objectives, needs and growth opportunities and resolve customer complaints to achieve overall gross profit and customer service objectives.

Built relationships with customers and community to establish long-term business growth.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

04/2013 to 08/2015 Automotive Finance Manager

Lithia Chrysler Jeep Dodge Of Medford – Medford, OR Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Monitored pipelines to track and log status of loans. Explained very technical financial information to applicants in easy to understand language.

Proactively identified solutions for customers experiencing credit issues. Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Compiled closing packages for drafting and presentation accuracy. Established plans and payoffs for customers' loans, prioritizing control of overall costs.

02/2010 to 04/2013 Automotive Sales Professional

Lithia Chrysler Dodge Jeep Of Medford – Medford, OR Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Negotiated purchase prices and explained sales, warranty and optional products. Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Answered telephone and email inquiries from potential customers. Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services. Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Responded to customer enquiries via telephone and email. Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.

EDUCATION

Victor Valley College - Victorville, CA

High School Diploma

Serrano High School - Phelan, CA

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