Manager Marketing Beverage

Shantanu Banerjee

*****************@*******.*** • 647-***-****

LinkedIn • Markham, Ontario L3R 2M4

Sales Management Professional

Forward-thinking and growth-focused individual with substantial experience in managing sales and business operations.

Stellar track record in developing robust strategies, implementing business development plans, and monitoring budgets. Instrumental in improving efficiency, reducing costs, and crafting solutions focused on quality and consistency. Excel at recruiting, training, and empowering cross-functional teams. Highly adept at analyzing/meeting unique client requirements and addressing concerns. Exceptional communicator, skilled at building and nurturing professional relationships with peers, stakeholders, and leadership. Passionate about identifying latest market trends and securing sales and business opportunities. Known for generating sales volumes, achieving profitability, and establishing new client base.

Areas of Expertise

Sales & Marketing Operations

Business Development

Budget Management

Communication & Negotiation

Client Acquisition & Retention

Team Training & Leadership

Strategic Planning & Implementation

Continuous Process Improvement

Revenue & Cost Optimization

Career Experience

Connect 6 Group, Ontario, Sept 2022- Present

Sales Specialist (Events)

Connect 6 Group is a branding and marketing partner of Telus Corporation, the leading Canadian multinational company dealing in communications, mobility and health.

Phoenix Web, Markham, Ontario, Dec 2021- Sept 2022

Managing Partner

Lead end-to-end printing operations of newspapers, magazines, flyers, placemats, roll-up banners, and yard signs. Fulfill client printing orders by leveraging latest machinery, including Heidelberg Eight color machine, commercial folding and stitching machine, and cutting machine. Deliver quality products to clients in line with set standards. Manage day-to-day activities of prepress manager, technicians, pressmen, graphic designers, and sales officers. Recruit and train employees for optimizing business and clientele base. Research, collect, and analyze market trends information obtained from questionnaires.

Surpassed sales by up to $1.5M CAD within first financial year.

Expanded customer base from 261 to 285 by offering exceptional services despite COVID restriction.

Promoted company and secured new clients by developing and publishing advertisements in multiple community newspapers, magazines, web pages, and other social media platforms.

Relocated to Canada, 2020

LPH Insurance Brokers, Dubai, UAE, 2019

Director of Sales & Operations

Directed day-to-day performance of professionals as well as supported in securing new business opportunities. Offered efficient client services and achieved retention by identifying and addressing concerns. Planned and executed robust sales and business development strategies for increasing organizational productivity. Monitored and updated annual budget for General Insurance Division.

Attained sales target by up to $2.3M CAD in General Insurance sector within one year.

Contributed to the development of high-performing team, including 12 sales representatives.

National General Insurance, Dubai, UAE, 2016 – 2019

Branch Manager

Streamlined branch operations while hiring, training, and managing activities of team. Supported sales team in achieving yearly targets. Delivered efficient assistance to higher management in corporate decision-making. Gained customer satisfaction by resolving issues within set time. Collaborated with brokers for increasing business and attaining new clients.

Augmented branch sales by up to $7.2M in three years.

Grew business by accomplishing projects and envisioning/implementing Group Medical policy for SMEs.

Coached and empowered team of 16 BDOs, resulting in 40%+ total sales of branch.

Orient Insurance, Dubai, UAE, 2014 – 2016

Assistant Vice President

Managed corporate business in general insurance field to ensure smooth flow of operations. Met individual and departmental targets by offering top-notch services. Tracked sales budgets on annual basis. Improved performance of junior sales staff through efficient training and leadership. Formulated/executed strategic plans for enhancing organizational efficiency.

Successfully closed business of single account worth $2.5M.

Appointed to lead the largest branch among 12 branches by delivering outstanding performance.

Alliance Insurance, Dubai, UAE, 2012 – 2014

Branch Manager

Maintained sales turnover of branch by fulfilling monthly sales goals. Directed several operations associated with managing claims and gathering premiums from clients. Mentored newly hired staff and oversaw performance. Built professional relationships with existing clients by updating portfolios. Drafted and updated reports and business plans.

Exceeded branch sales from $1.5M to more than $6M within two years.

Offered medical insurance services to Ministry of Health Employees, Dubai Government, while retaining high profile account during employment period.

Theta Capital Commercial, Dubai, UAE, 2011 – 2012

Director of General Insurance

Chaired all General Insurance Arm functions of company. Coordinated with insurance brokerage firms for updating commission sharing agreements. Solely devised general insurance business plans for company. Steered staff activities for increasing sales and generating revenue. Conducted insurance audit and gathered premium from clients via exceptional client service.

Achieved individual sales goals by up to $270K in one year across general insurance sector.

Created strong client base of more than 30 corporates in one fiscal year.

Wapmed TPA Services, Dubai, UAE, 2008 – 2011

Manager Corporate Relations

Initiated office and directed entire processes of Dubai branch. Led staff recruitment, development of protocols/guidelines, and supported strategic and corporate decision-making. Partnered with healthcare providers based in UAE and GCC countries to underpin members in selecting health care facility by crafting list of network providers. Introduced and signed new business as Third-Party Administrator while building effective relationships with leading insurance companies. Communicated health care issues with government authorities in UAE, Dubai Health Authority, and Health Authority of Abu Dhabi.

Optimized business from six employees to rolling out three branches in two years.

Enhanced networks of various healthcare organizations, including hospitals, clinics, and diagnostic labs from 27 to 876 within Gulf region while serving as Third-Party Administrator.

Additional Experience

Relationship Manager, Oman Insurance Company-Dubai Internet City Branch, Dubai, UAE

Manager Marketing, Sun Insurance Brokers L.L.C., Dubai, UAE

Sales Consultant, Trust Insurance Brokers, Dubai, UAE

Food & Beverage Manager, Hotel Mansingh (Taj Group), Nagpur, India

Asst. Regional Sales Manager, Dalmia Resorts International, Indore, India

Education

OTL (Other Than Life) from Insurance Institute of Ontario Sept 2022

Master of Business Administration, Chifley Business School, Dubai, UAE

Professional Diploma in Marketing, Chartered Institute of Marketing, Dubai, UAE

Diploma in Hotel Management, National Council of Hotel Management, New Delhi, India

Diploma in International Business Management, Devi Ahilya University, Indore, India

Certification

One year certificate course in French, Alliance Franchise, Calcutta, India

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