Customer Service Van Driver
Resume:
Darshelle Jimenez
Lake Forest, CA *****
******@*****.***
I have an ambitious ability to meet deadlines, handle and prioritize simultaneous requests. Looking to obtain a position within the company. I believe I have the necessary skills and knowledge to succeed as a part of your team.
Work Experience
Scouts Robotics/ Delivery Ambassador
Amazon - Irvine, CA
February 2021 - Present
• Prepare robot start-up, self-test bots, take them out of dispense mode, ensure STC (self-test completed), SSD, battery life confirming all breaks down, and working in mission control. Also, check the interior and exterior for body damage, update in DVR. Prior to field operations.
• Dispatch/Data Collectors track all robots deployed in the field with mission control, by assisting and communicating with rescue rangers of robots that were in need of support and repair. If Code 3 was called organize for rescue pick up and cancel the mission
• Mission setups for CX planned daily delivery of packages with robots in mission control. Prepare a package plan, by ensuring all packages are counted and ready for delivery.
• Assist in daily setup of dispense operation preparing robots for delivery missions for Ambassadors. Get them out of dispense mode into self-test completed, gain manual control of the robot by joysticking robots out of bay dispense, onto the field, record and log data completion for each robot in mission control that went into the field.
•Test Van driver, once the completion of all bots is ready for deployment to field operations. Manual moved all robots onto Van setup by strapping and locking down all robots. Insuring brakes down on robots and all are powder off, prior to getting to the field.
• Metis driver made sure the vehicle was fueled gas, cleaned up the vehicle, made to maintain an ample supply of all PPE, mask, gloves, wipes, liquid hand sanitizer, water drinks prior to field operations. Made sure all pickups and drops of individual Ambassadors to their locations were done quickly and safely. Made sure everyone was counted prior to leaving the field.
• Rescue Rangers, closely monitor support and maintain possession of robots, given to me of any failures. Should a problem arise in mission control, would rescue and resolve the matter, by reporting issues to dispatch? If code 3 was called, the robot would automatically be picked up and cancel mission delivery.
•.Field testers use SOP for daily robot start-up with hands-on customization. Configure, analyze, and gather specific technical solutions prior to field testing. Communicate with RA (remote access) operators, and software team if needed. Familiarize the principle practice of configuration in mission control. If the robot failed to complete start-up once in the field. While performing software testing and demonstrating essential functions relating to the task. The summary was written and noted of all highlights and lowlights of the test mission.
Amazon Logistic Ambassador/Temp/Check
Fulfillment/Temp Check - Irvine, CA
October 2018 to February 2021
• Pack sort, process and determine precise specifications of packages. Utilizing with quick, efficient speed. Enducking placed labels onto packages, pull prioritize packages from conveyor belt to the specified location. Picked packages, stacked, placed onto a rack, and moved to staged to designated locations. While performing quality assurance of all packages placed.
• Inspect, recycle, repair packages by cutting and repacking products. Log and note package ready.
• Organize demonstrating skills, preparing set up racks and bags for the next shift. Collected the sweep of lost packages left from staging. Ensure all uncounted packages were collected and placed at the correct destination.
• Moving product in the warehouse with handheld pallet, loading and unloading packages from the dock. Inspecting packages received. Prior to processing loading onto the conveyor belt for a final inspection.
• Driver assisted and supported delivery drivers ensuring that all packages were counted for and not missing. Assisted with loading packages into vehicles, in support of drivers meeting delivery deadlines. While guiding drivers out of the warehouse.
• Setup returns of all unsigned packages from other carriers USPS, UPS, FedEx, and DHL. Demonstrate independence in breaking down and building pallets. Pulling carts and unloading them onto a portal conveyor belt for labeling packaged and saran wrapped onto pallets, then loaded back onto the truck for return.
• Ambassador supported, performed, assisted, and trained all new hires. Temp/Check followed the CDC compliance guidelines. Ensuring all facility managers, supervisors, drivers, and employees were equipped and educated with the information needed to protect themselves. Implemented PPE supplies at exits for quick access. While the temperature was completed.
Ecommerce Home Based Business
Online sales - Mission Viejo, CA
June 2010 to September 2020
• Inspected, purchased products, and maintained records of inventory. For all merchandise bought and sold. Listed and took photos of products by providing information about products, after researching items.
• Purchased packing supplies. Packaged, shipped and delivered products to post office.
• Stay in communicating with buyers, while providing excellent customer service. Offering 100% money-back guaranteed.
• Maintained a high level of performance as a Power Seller.
Education
HIGH SCHOOL DIPLOMA
El Camino High School
June 1985
Skills
• Hand Pallet Jack (3 years)
• Professional Driver (25 years)
• Customer Service (30 years)
• Quality Control Auditor (8 years)
• Auto Repair (7 years)
• Microsoft Office (10 years)
• Sale Marketing (15 years )
Contact this candidate