News Reporter Receptionist

LWANDLE MASOKA

South African Female : ID No 901***-****-***-** Padfield Road, Pinetown, Durban, 3610 ************@*****.*** 078-***-****

Code 08

OBJECTIVE

To enhance my professional skills, capabilities and knowledge in an organisation which recognises the value of hard work and trusts me with responsibilities and challenges. EXPERIENCE

February 2019 to

December 2019

Call Centres International (CCI)

Sales Agent

• Work as a consultant for the Absa Flexi campaign and currently in the Sales department for Woolworths financial services.

• Call existing clients offering them comprehensive balance protection for their store card and Death cover insurance.

• Deal with different customers on the phone.

• Handle objections from customers.

• Meet targets given by the manager.

• Report to the Team Leader.

August 2018 to

January 2019

Exhilarate

Sales Agent

• Cold call insurance companies underwritten by Santam Structured Life Limited.

• Sell Health Connect 180 to new customers and generate leads. June 2017 to July

2017

Sunday Times, Times Media Digital

News Reporter Intern

• Report live on the field and write stories.

• Handle interviews with Media.

• Attend press conferences and media delegation.

• Write for print and digital media.

January 2011 to

December 2015

June-Rose Nana

Receptionist/ Office Administration

• Handle all incoming telephone calls and greeting visitors upon arrival in the office.

• Take messages and direct to the appropriate person.

• Responsible for typing letters, memos, and other correspondence.

• Handle tasks of mail sorting and distribution.

• Perform filing of daily paperwork and order office supplies as required.

• Responsible for sending, receiving and delivering fax messages.

• Perform all essential tasks as requested by the management. EDUCATION

2020 Diploma in Media Studies majoring in Journalism, Boston Media House 2009 Senior Certificate, Queensburgh High School

SKILLS

Computer Skills Ms Word Ms Excel Ms PowerPoint Internet Email Language Skills IsiZulu English IsiXhosa

Personal Skills Attention to Detail Analytical Thinking Ability to Work Under Pressure Communication Skills Decision Making Skills Deadline Driven Leadership Skills Teamwork Time Management Systematic Interpersonal Skills Planning Skills Organisation Skills Self Motivated

REFERENCES

Nico Exhilarate 076-***-****

Yasantha Naidoo Sunday Times 082-***-**** *******@***********.**.** June-Rose Nana 083-***-****

JD Mdu 060-***-**** ******@*****.***

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