Swing Manager Sales Associate

ARIANNE KRIS P. CASAIG

Blk-**, Bldg *, Al Musaed Street,Salmiya, Kuwait

Contact Info. +965-********

Email Add.: *************@*****.***

CAREER OBJECTIVES:

‘’ To create a career for oneself in a highly competitive and focused Customer Service experience and Training. “To ensure a high-quality Customer Service Orientation, attaining zenith in Performance, leading to the growth of the Company and my personal professional growth in return.‘’

PERSONAL INFORMATION:

AGE: 33 years old

DATE OF BIRTH: March 24, 1989

PLACE OF BIRTH: Zamora Tayug, Pangasinan, Philippines STATUS: Married

HEIGHT: 5`3

RELIGION: Roman Catholic

EDUCATIONAL BACKGROUND:

Tertiary School: Urdaneta City University

April 28, 2009 (Graduate in Midwifery)

Urdaneta City Pangasinan, Philippines

Secondary School: Tayug National High School

April 01, 2006 Tayug, Pangasinan

OTHER SKILLS:

• Proficient in MS Word, Excel and Power Point

• Proficient in Written and Spoken English.

• Can speak and understand basic Arabic language.

• Possess excellent leadership and time management skills.

• Possess good knowledge when it comes to work.

AREAS OF EXPERTISE INCLUDE:

• Staffing

• Customer Service / Public Relation

• Crew Trainer

• Staff Management

• Inventory

PROFESSIONAL EXPERIENCES:

CLUB RECEPTIONIST/CASHIER/ BARISTA Argan Al Bida`a Club Argan Al Bidaa Hotel and Resort

Al Taween St. Salmiya

August 30,2021 Up to Present

DESCRIPTION: Greeting members and users of the gym as they come through reception checking in members and verifying memberships, registering, prospective members and guiding them the correct person providing information of classes and availability. Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. Welcomes customers by determining their coffee interests and needs.

Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate.

Collect payments whether in cash or credit.

Issue receipts, refunds, change or tickets.

Redeem stamps and coupons.

Cross-sell products and introduce new ones.

CLINIC RECEPTIONIST New Kuwait German Lab

Advance Medical German Lab

Block 3,Tower 2A Al Tijaria Real Estate

Tower, Murqab, Kuwait

August 8, 2020 – August 30, 2021

DESCRIPTION: Welcomes patients and visitors in person or on the telephone, and answering or referring inqueries.

scheduling appointments, and maintaining records

and accounts.

TEAM LEADER/HEADCASHIER/CSR/ Trampo Extreme

(EVENT COORDINATOR) United Sports Trading and Company Bin Khaldoun Street, Hawally Kuwait

March 13, 2017 – June 30, 2020

DESCRIPTION: Creating an inspiring team environment with an open communication culture,

and set deadlines for the internal team

Assisting customers in play area; handle customer complain Interact with the customers on behalf of an organization. Booking and organizing Birthday party/School trip events. SALES ASSOCIATE Women Secret and Etam Lingerie Fashion D&H (Dagher and Hinnawi)

Al BaharCenter, Hawally Kuwait

September 2015 – December 28,2016

DESCRIPTION: Sells retail products and goods,such as clothes and lingeri; Sales associates work with customers to find what they want, Ensure a smooth sales process and process transactions. SWING MANAGER Al Maouserji Catering Company

McDonald’s Kuwait

R77- Sahari Mall, Jahra, Kuwait

November 2014 – August 2015

DESCRIPTION: Ensure that everything is under control during their shift, Typical responsibilities include overseeing all operations From greeting customers to the quality and speed service In all restaurant.

CREW TRAINER Al Maouserji Catering Company

McDonald’s Kuwait

R77- Sahari Mall, Jahra, Kuwait

May 25,2011 – October 2014

DESCRIPTION: Transmit their expertise to new team-mates, allowing them to master the various workstations found in all our restaurant SERVICE CREW / McColbys, McDonalds

SENIOR CASHIER Urdaneta City, Pangasinan, Philippines August 06,2010 to May 22,2011

DESCRIPTION: To ensure customer satisfaction by performing various tasks Within our restaurants including preparation, production Cleaning and counter service.

RECENT SEMINARS AND TRAININGS ATTENDED:

CERTIFICATE IN SHIFT MANAGEMENT EXCELLLENCE (SMX)

Attended SMX Training April

12-15, 2015

McDonalds, Kuwait

CERTIFICATE IN CREW CHIEF

Attended Crew Trainer Course

September 17-18, 2011

McDonald’s Kuwait

RECENT EMPLOYMENT RECOGNITION

Outstanding Sales Staff of the month November 2015 Certificate of Appreciation Get a Target of January and March 2016 Employee of the Year 2012

Employee of the Month of November 2012 Employee

of the Month of November 2011 Employee of the

Month of August 2011 Employee of the Month of

September 2013

CHARACTER

Willing to undergo necessary trainings, work under pressure, to learn and be flexible to different circumstances. CHARACTER REFERENCES:

I can provide references on request along with any other information you require. I hereby certify that all information listed above are true and correct to the best of my knowledge. ARIANNE KRIS P. CASAIG

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