Front Desk Salon Receptionist
Resume:
Mary Grace Villan Martinez
Al Safwa, Dubai United Arab Emirates
Contact #: +971*********
Email Add: *******@*****.***
Career Objective
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.
Key Skills & Key Competencies
Computer: Microsoft office (Word, Excel)
Knowledge in POS system (Cashiering, Appointments, Reports, Product, Trading summary & End of day)
Verbal and written communication skills
Professional personal presentation
Customer service orientation
Information management
Initiative
Reliable
High levels of stress tolerance
Knowledge on SHEDUL system
Knowledge on SHORTCUTS system
Employment History
Front desk Receptionist
Blo Out Beauty Lounge
From Nov 2020 to present
●Greeting and welcoming customers in a friendly and professional manner.
●Tending to customer needs, inquiries, and complaints.
●Informing hairdressers and beauticians about customer appointments and requirements.
●Managing phone calls, emails, deliveries, and office inventory.
●Processing bookings and cancellations and managing appointment schedules.
●Ensuring that the reception area is kept clean and professional.
●Assisting with marketing and sales by providing customers with information on promotions and new products and services.
●Processing transactions and issuing receipts.
●Performing administrative tasks such as filing, updating records, and logging transactions.
Receptionist
Hair Beats Ladies Salon
Amwaj Rotana, JBR, Dubai-UAE
April 2, 2019, to October 13,2020
Job Description:
●Warmly greet clients, walk them to the proper beauty station and inform assigned hair stylists of their arrival.
●Book and confirm appointments via phone and email.
●Process transactions (cash and credit cards) and issue receipts. Offer beverages and chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability.
● Inform clients about new services and discounts.
●Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards).
●Update client records with contact and billing details, appointments and services offered
●Maintain a tidy reception area.
● Manage all inventories.
Hair Concept Salon Receptionist
Retail 6, Souk Al Manzil,
Downtown, Dubai, UAE
November 2014 – March 2019
Job Description:
●Warmly greet clients, walk them to the proper beauty station and inform assigned hair stylists of their arrival.
●Book and confirm appointments via phone and email.
●Process transactions (cash and credit cards) and issue receipts. Offer beverages and chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability.
● Inform clients about new services and discounts.
●Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards).
●Update client records with contact and billing details, appointments and services offered
●Maintain a tidy reception area.
● Manage all inventories.
The Generics Pharmacy Pharmacist Assistant / Cashier
Bacoor, Cavite, Philippines
June 2014 – November 2014
Job Description:
●Taking inventory of all medication and pharmaceutical supplies. Processing sales transactions for medications and other pharmaceutical supplies. Directing all questions relating to prescriptions, health matters, or medications to the pharmacist.
●Answering all incoming telephone calls in a professional manner. Restocking shelves with medications and other pharmaceutical supplies. Accurately typing and printing out prescription labels.
●Ensuring that work areas are organized and clean.
● Reconcile cash register at the end of the shift.
Process transactions (cash and credit cards) and issue receipts. Educational Background
Tertiary: Associate in Computer Secretarial Imus Computer College
Year 2012-2013
Personal Information
Date of Birth: 08/05/1989
Nationality: Filipino
Sex: Female
Languages Known: English, Filipino
Visa Status: Employment Visa
Declaration
I hereby certify that the above information is true and correct to the best of my knowledge and belief. I therefore believe that any fraudulent information will lead to my disqualification.
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