Mary Grace Villan Martinez

Al Safwa, Dubai United Arab Emirates

Contact #: +971*********

Email Add: adtobm@r.postjobfree.com

Career Objective

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Key Skills & Key Competencies

Computer: Microsoft office (Word, Excel)

Knowledge in POS system (Cashiering, Appointments, Reports, Product, Trading summary & End of day)

Verbal and written communication skills

Professional personal presentation

Customer service orientation

Information management

Initiative

Reliable

High levels of stress tolerance

Knowledge on SHEDUL system

Knowledge on SHORTCUTS system

Employment History

Front desk Receptionist

Blo Out Beauty Lounge

From Nov 2020 to present

●Greeting and welcoming customers in a friendly and professional manner.

●Tending to customer needs, inquiries, and complaints.

●Informing hairdressers and beauticians about customer appointments and requirements.

●Managing phone calls, emails, deliveries, and office inventory.

●Processing bookings and cancellations and managing appointment schedules.

●Ensuring that the reception area is kept clean and professional.

●Assisting with marketing and sales by providing customers with information on promotions and new products and services.

●Processing transactions and issuing receipts.

●Performing administrative tasks such as filing, updating records, and logging transactions.

Receptionist

Hair Beats Ladies Salon

Amwaj Rotana, JBR, Dubai-UAE

April 2, 2019, to October 13,2020

Job Description:

●Warmly greet clients, walk them to the proper beauty station and inform assigned hair stylists of their arrival.

●Book and confirm appointments via phone and email.

●Process transactions (cash and credit cards) and issue receipts. Offer beverages and chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability.

● Inform clients about new services and discounts.

●Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards).

●Update client records with contact and billing details, appointments and services offered

●Maintain a tidy reception area.

● Manage all inventories.

Hair Concept Salon Receptionist

Retail 6, Souk Al Manzil,

Downtown, Dubai, UAE

November 2014 – March 2019

Job Description:

●Warmly greet clients, walk them to the proper beauty station and inform assigned hair stylists of their arrival.

●Book and confirm appointments via phone and email.

●Process transactions (cash and credit cards) and issue receipts. Offer beverages and chat with clients who are in the waiting area. Welcome walk-ins, answer questions about services and schedule appointments based on availability.

● Inform clients about new services and discounts.

●Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards).

●Update client records with contact and billing details, appointments and services offered

●Maintain a tidy reception area.

● Manage all inventories.

The Generics Pharmacy Pharmacist Assistant / Cashier

Bacoor, Cavite, Philippines

June 2014 – November 2014

Job Description:

●Taking inventory of all medication and pharmaceutical supplies. Processing sales transactions for medications and other pharmaceutical supplies. Directing all questions relating to prescriptions, health matters, or medications to the pharmacist.

●Answering all incoming telephone calls in a professional manner. Restocking shelves with medications and other pharmaceutical supplies. Accurately typing and printing out prescription labels.

●Ensuring that work areas are organized and clean.

● Reconcile cash register at the end of the shift.

Process transactions (cash and credit cards) and issue receipts. Educational Background

Tertiary: Associate in Computer Secretarial Imus Computer College

Year 2012-2013

Personal Information

Date of Birth: 08/05/1989

Nationality: Filipino

Sex: Female

Languages Known: English, Filipino

Visa Status: Employment Visa

Declaration

I hereby certify that the above information is true and correct to the best of my knowledge and belief. I therefore believe that any fraudulent information will lead to my disqualification.

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