R.N Case Manager
Resume:
Karen E. Holley
**** **** **** **., ***** City, FL 33566
Cell- 607-***-****, email: ********@*****.***
Education and Accreditation
Saint Mary’s High School, Greenwich, CT, High School Diploma, June 1974
Newton Wellesley Hospital, School of Nursing, Newton, MA, Diploma Degree Nursing,
June 1976,
No longer licensed as Registered Nurse
Employment
Hillside Family of Services
1 Mustard St., Rochester, NY 14609
October 2018- November 2022
Lindsay Michaels- house placement
Ashley Valente-Supervisor
Foster parent for 3-6 children at a time with issues of difficult placements and autistic children ages 2 weeks to 18 years of age. Included making medical appointments, transportation, medication management and general ADL’s.
Anthem Blue Cross Blue Shield- Complex Case Manager
4200 W Cypress St, Tampa, FL 33607
April 5,2014 – June 28,2018-disability
Supervisor: Michele Stout 844-***-****
Complex case manager for Anthem Medicaid branch. Responsible for discharge planning and prevention of readmission. Provided members with resources for better management of diseases process. Patient education to prevent exacerbation of chronic conditions.
Aetna Life Insurance Company- Complex Case Manager
151 Farmington Ave, Hartford, CT 06156
April 5, 2013-March 28, 2014
Supervisor- Donna Ridolfino RN, CCM 866-***-****
Annual salary $68,000 Reason for leaving: position eliminated.
Complex case manager for dedicated Northeast Medicare Members. Case load 25-35 members responsible for assessing, planning, implementing and coordinating all case management activities. Developed a proactive course of action to address issues presented to enhance short-and long-term outcomes as well as opportunities to enhance a member’s health.
Mederi Caretenders Home Health Services-Clinical Supervisor-Case Management
6445 102 nd Ave N, Pinellas Park, FL 33782
October 22, 2010- April 3, 2013, full time remained part time until November 1, 2013.
Director- Kelly Verrastro 727-***-****
Annual salary $62,400 Reason for leaving: better benefit job.
Clinical supervisor for case management of 65-90 Medicare, Tricare, VA patients. Responsible to coordinate the delivery of quality patient care by assuring the care plans of direct care staff are complete, accurate and followed. Responsible for the performance and oversight of activities including Oasis review, coding ICD-9, scheduling, intake, physician communication, billing and reimbursement processes and overall compliance.
Gentiva Health Services- Telemonitor Coordinator
3903 Northdale Blvd. Suite 100 E, Tampa, FL 33624
March 16, 2009- October 18, 2010
Supervisor- Deborah Fry RN- Manager Telemonitoring department 813-***-****
Monitoring Cardiac Patients through out the United States via computer program by HomMed Telemonitoring systems. Responsible for real-time monitoring of VS and wt on patients testing at home on a daily basis. Average amount of patients monitored daily 140-180.
Lifepath Hospice-Telephone Triage and Scheduler
11125 N 52nd St., Temple Terrace, FL 33617
March 4, 2007- March 14, 2009
Supervisor- Jane O’Reily RN-Manager Hospice Help 24-813-***-****
Telephone triage and Nursing scheduler for approximately 1100 hospice patients in four counties. Home visits for patients with emergent needs, during evening hours, for the first ten months of employment. Responsible for telephonic assessment of patients and scheduling Registered Nurses, Confer with MD on call for emergent medication management for pain and symptoms. Provide emotional support for family members of actively dying patients.
Lakeshore Villas Nursing Home- Clinical Manger Pediatrics
16002 Lakeshore Villa Drive, Tampa, FL 33613
November 13, 2006-Febuary 19, 2007
Supervisor- Jenna Bernard RN- Director of Nurses 813-***-****
Clinical Manager 15 bed Pediatric Unit, ages 1 month to 18 years, in long term care facility. Responsible for managing and staffing 15 bed unit that included Registered Nurses, LPN’s and CNS’s. Organized concurrent review of charts, immunizations and care plans for pediatric patients in long term care setting.
May 25, 2006 – November 6, 2006 Unemployed-underwent foot surgery during that time
Indiana University Medical Group- Pediatrics- Senior Staff Nurse, Clinic
1002 Wishard Blvd., Indianapolis, IN 46202
June 28, 2004- May 24, 2006
Supervisor- Cindy Smith R.N. 317-***-****
Pediatric Clinic Staff Nurse for 14 Staff Physicians and 20 Residents in well child and walk-in clinic. Responsibilities included administration of immunizations and phlebotomy, Telephone triage including assessment, management of prescription refills and scheduling appointments.
September 1976- June 2006 Various Nursing Jobs that included the following:
Tampa General Hospital- Pediatric Emergency Room Staff Nurse
South Florida Baptist Hospital- Emergency Room Staff Nurse/ Shift Charge
Lynx Medical Systems, Tampa, FL- Coding Specialist
All Children’s Hospital, St. Petersburg, FL- Telephone Triage R.N.
University Community Hospital, Tampa, FL- Emergency Room Staff R.N.
Uniphy Ltd., Tampa, FL- Director of Nursing, IV specialist
Gulf Coast Home Health Services, Tampa, FL- Paramedical Supervisor and Quality Assurance
Alachua General Hospital, Gainesville, FL- Emergency Room R.N.
Shands Hospital, Gainesville, FL- NICU R.N.
Jacksonville Memorial Hospital, Jacksonville, FL- Emergency Room R.N
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