Data Entry Medical Billing, Accreditation Compliance

TERI KELLNER

**** ******* ***, ***********, ** **903 H: 321-***-**** C: 321-***-**** ***********@*****.*** Accomplished business leader with over 17 years of management and operational experience in the Big Box Retail and Medical Equipment Supply industry. Seasoned manager who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Recruitment and talent development

Customer relations

Multi-operations management

Inventory control

Logistics management

Adept multi-tasker

Merchandising

Strategic thinker

Staff training and development

Opening and closing procedures

Medical terminology expert

Records maintenance professional

HCPCS Coding Guidelines

Familiar with commercial and private insurance

carriers

Understands insurance benefits

Office management professional

Close attention to detail

Excellent verbal communication

Insurance Administrator, 01/2005 to Current

Mobility Medical Equipment – Melbourne, FL

Adeptly managed a multi-line phone system, professionally and courteously verified appointment times with patients.

Verified patients' eligibility and claims status with insurance agencies. Prepared patient charts, pre-admissions and consent forms as necessary Correctly code, bill and follow up on all medical claims for medical supplies to various medical insurance carriers including third party claims, precisely completed appropriate claims paperwork, documentation and system entry.

Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.

Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.

Maintained updated knowledge of coding requirements, through continuing education and certification renewal.

Oversaw daily office operations for staff of 15 employees. Oversaw inventory and office supply purchases.

Trained new employees on multiple medical billing programs and data entry software. Maintaining all regulation and quality standards required for Medicare/Medicaid Licensing and JCAHO accredidation.

Reduced overhead by taking on more responsibility with creative and administrative projects. Proficient in Microsoft Word, Excel, Quickbooks, Outlook and QS-1 electronic billing system Executive Team Leader Human Resources, Guest Services, Salesfloor and Logistics, 08/1998 to 01/2005 Target Corporation – Multiple locations in In Central Florida Drive sales by overseeing the guest service and merchandising of two to three departments with sales ranging from $2-$9 million

Oversee sales floor operations throughout the entire store PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Provide training, feedback and follow up on merchandising skills for sales floor team members Lead all staffing processes for recruiting, selecting, developing and retaining talented team members. Manage the day to day operations of the logistics team (early morning/overnight and backroom teams) Utilize state-of-the-art technology to manage the receiving processes, freight flow and replenishment transition productivity results and backroom inventory. Act as leader on duty on a rotating basis, by responding to guest and team member concerns, opening and closing the store and ensuring all Target property and personnel are secure. Lead Store Trainer/HR, 07/1992 to 08/1998

Publix Supermarkets – Multple Locations throughout Florida and Georgia Conducted orientation sessions and organized on-the-job training for new hires. Coordinated ongoing technical training and personal development classes for staff members. Delivered a wide variety of courses including topics on communication, team building, and department specific processes.

Trained staff during demonstrations, meetings, conferences and workshops. Led daily, weekly and monthly coaching, counseling and feedback sessions. Developed departmental systems and procedures that better aligned the work flow process. Tested all training software and hardware prior to the training program. Led a comprehensive safety training for up to 50 staff members at a time. Handled understaffing, disputes, terminating employees and administering disciplinary procedures. Associate of Arts: Elementary Education,

Brevard Community College - Melbourne, FL

Coursework in Psychology and Counseling

Emphasis in Education Curriculum and Instruction

EDUCATION

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