Customer Service Transportation Manager

PHILLIP B. PEREZ

832-***-****

***********@*****.***

OBJECTIVE

To obtain a position in which I can utilize and put my skills, education, and experience to work. EDUCATION

Alvin Community College - 2019 Associate in Applied Science - Management

*Cum Laude - *Dean’s List

Alvin Community College - 2017 Certificate in Business Management

*Merit List

EXPERIENCE

Citicouriers – 3506 Travis St., Houston, Texas Courier/Dispatcher May 2021 - Present Pick-Up and Delivery of packages. dispatching and routing drivers. Customer Service. Beauford T. Jester – 3 Jester Rd., Richmond, Texas General Maintenance Clerk March 2015 – April 2021 Schedule maintenance jobs. Open and close work orders. Create various maintenance forms using Microsoft Word and Excel.

Mex Flores Produce – 2215 Silver St., Houston, Texas Transportation Manager Jan. 2010 – Nov. 2013 Negotiate and book freight loads both from load boards and from shippers/customers. DOT Safety compliance and record retention. Managed front-office and Trucking operations. Dispatch and route drivers. Invoicing and billing. SKILLS / KNOWLEDGE

Computer Savvy – Microsoft Word, Excel, Dispatching Software

Managed Front Office, Dispatch drivers and oversee Trucking operations

Superb Interpersonal skills with the ability to build and maintain Business-Client relationships

Demonstrated history of facilitated-accurate, timely, dead-line driven freight deliveries

Load-Rate negotiations. Book loads both from load boards and directly from shippers

DOT Safety Compliance and Record Retention

Diplomatic and tactful with professionals and non-professionals at all levels References available upon request

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