Michelle Esposito

** ******* ** ***. ** Riverside IL 60546

Cell: 1-708-***-****

E-mail: adtoac@r.postjobfree.com

General Manager

Objective

Lead my Team to Success - Grow Sales - Build and Inspire my Team - Grow Other Leaders - Build Catering Sales - Improve SMG Scores - Create a Positive Environment

Experience

●General Manager Potbelly Sandwich Shop Northlake IL (Sept 2017-Present)

Freshly prepare perfectly made sandwiches for customers

Confirm compliance with standards of operation, sanitation, and safety

Guide, coach, and coordinate staff on Potbelly values and Sideways service to improve customer satisfaction feedback.

Responsible for inventory functions, ordering product, and product consumption and waste management

Plan employee schedules and training

Resolve any store and staff issues and provide resolutions in a timely matter

●Sous Chef, Eurest Schaumburg IL (Feb 2012 to Sept 2017)

Supervised, coordinated and participated in activities of cooks and other associates engaged in preparing, cooking and serving food.

Ensured all food handling, sanitation and customer service standards are met in accordance with haccp controls.

Efficiently prepared high-quality food items according to standardized recipes to meet production, delivery and service schedules.

Ensured proper presentation, food quality, portion control of all dishes served.

Received and inspected product and supplies for quality and quantity to ensure appropriate inventory.

Maintained sanitation of equipment, supplies and utensils. Cleaned workstation thoroughly before leaving area. Kept display equipment clean and free of debris during meal service to ensure compliance with sanitation, safety, production and merchandising requirements.

●Decorator/Bakery, Walmart Addison, IL (Aug 2010 to Aug 2011)

Baked breads, pies, cakes, cookies and other pastries as necessary per the provided production and catering sheets; assists in production planning to meet daily requirements.

Assisted with the completion of production records to include waste tracking, used/unused portions and product shortages.

Ensured proper presentation, food quality, portion control and maintenance of proper serving temperatures.

Handled food items appropriately and with all safety regulations in mind during preparation and service.

Cleaned equipment and workstation thoroughly before leaving the area for other assignments. Keeps display equipment clean and free of debris.

●Night Baker, Panera Bread, Central Chicago, IL (February 2008- to Oct 2009)

●Line cook, The Blue Parrot Café Riverside, IL (March 2006 - February 2007)

Education

An Associate Degree of Applied Science in Culinary Arts, Le Cordon Bleu

The Cooking and Hospitality Institute of Chicago, Chicago IL May2004

Certifications

●Safe Dining Sanitation Certification 2023

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