General Manager
Resume:
Aly Hassan Allam
***.******@*******.***
MOBILE
DATE OF BIRTH
MARITAL STATUS
Married
NATIONALITY
Egyptian
ADDRESS
New Cairo, Egypt
Target Role
Hotels’ General Manager
PROFESSIONAL SKILLS
Solid hospitality background woth 25 years’ experience in well-known Hotel Chains with excellent presentation skills
Strong financial acumen (P&L, budget, Revenue reports, cost and stock Management)
Plan and implement forecast and budget + Audit and approve monthly payroll
Monitor Purchasing & Receiving products and supplies
Food and beverages expertise; mange opening new outlets (remodeling)
Recheck Menus and review their technique and presentation
Develop beverage sales promotions and promote FB functions
EDUCATION
BACHELOR’s degree
Faculty Of Tourism and Hotel Management
Helwan University
ACHIEVEMENTS
Direct business function for a hotel with 204 rooms, 7 outlets, and banquet + 65 Hotel apartments, planed operations and lead staff up to 205 for both properties.
Made a breakthrough by changing hotel entire shape from entrance, refurbishments
two façade buildings, rooms renovation, beautifying landscape and first illuminated logo
all within approved budget which qualified the hotel to reclassification by authorities.
Increased the GOP rather than expected in 2019, increased rooms and FB revenues with
30% over the previous year through developing strategies and effective management
Positioned both properties to grow from a loss $0.8M to a profit $1.6M in 12 months.
Secured new business and expanded market segments while recovering lost business.
Created first Aqua Park project that added value to the place and contributed to an
increase in all contracts either renewed or newly signed.
Implemented and sustained aggressive solicitation program to increase business
Slashed payroll/benefits administration costs 30% by negotiating pricing and fees.
Deduct 50% of all contracts of vendors and suppliers, along with scheduled payment
resulting in 40% annual saving while maintaining quality during the pandemic
COMPUTER SKILLS
All Microsoft Skills
CERTEFICATIONS
Certified General Manager
LANGUAGES
ARABIC MT
English
French
German
Simple Chats
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Business Discussions
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Understand Text
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Business Writing
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WORK EXPERIENCE
May 19 – To Date
Cluster General Manager Emak for Hotels and Tourism Developments
Managing Hotels Executive teams and overall hotel targets to deliver outstanding Guest and Member experience and ensure targets met and exceeded
Heading Personnel to achieve profitability objectives and guest satisfaction measures and monitoring performance and tasks to highest standards
Lead in all key property issues including capital projects, customer services and refurbishment
Taking all decisions to best interest of the hotels and company
Deliver achievable hotel budgets, Set both short- and long-term strategic plans for the properties
Provide effective leadership to all properties team members’
Lead in all aspects business planning and comply with company brand services standards
Control costs and hunt revenue opportunities to effectively sourced and delivered
Held regular briefings and communication meetings with HOD’s
Supervise audits and guarantee continual improvement in place
MARKETS
Cairo
El Gouna
Alexandria
Marsa Alam
Luxor Aswan
South Sinai
Qatar
UAE
11Y 0M
2 Y
2Y 2M
2Y 1M
2Y 8M
5Y 6M
1Y
Jun 18 – May 19
General Manager Pre-Opening - Aura Touristic Investment
A pre-opening General Manager role heading hotel rooms and suites operation, providing leadership, functional oversight, and supervision of all hotel personnel,
ensuring that the processes and tools that comply with company standards ensuring superior guest service and product quality.
Manage since new hotel construction, furniture, pre and grand opening operations
Led pre-opening activities encompassing recruitment, brand alignment, marketing and revenue generating strategies
Brand and ownership transition projects and daily managing established locations
Created and maintained budget (exceeded opening budget to achieve 35% increase)
May 17 – May 18
Executive Assistant Manager – Radisson Hotel Group
A deputy general manager role reporting to country GM, managed the complete hotel
operation, development and implementation of the marketing plan, budget and goals
program of hotel to ensure on-going optimum guest satisfaction, sales potential and profitability
Achievements
Played key role in managing 427 rooms full-service hotel with $ 6.6M in annual budget
Coordinate functions and activities with GM, Regional, Area and owners
Conduct daily inspections to ensure hotel accommodations and ground according to Radisson's standards with implementations of preventive maintenance programs and FF&E
Held full accountability for defining all revenue/yield strategies to include rate position
Analyzed P&L statements and all key metrics to monitor progress towards goals
Led and maintain regular meetings and conceptualized strategies to remain on target
Mar 16 – May 17
General Manager - Amoun Hotels and Resorts
Full managerial, commercial and operational command of the hotel. Developed
departmental objectives, performance, budget and policies
Achievements
Provided leadership and stability to a once struggling 125 rooms select service hotel
Led reopening a new restaurant -considered a land mark- with a new concept where created and launched entirely new menus
Devised and planned capital expenditure, annual budget and forecast
Maximize revenues by increasing average daily rate (ADR) through new channels
Created a campaign and won bats to supply meals Alexandria airport; increased FB revenue by 40% (0.65M)
Strategically turned hotel from loss to gain in both rooms and FB revenues
Mar 15 – May16
Rooms & Revenue Manager – Moevenpick Hotels and Resorts
Setting sales targets for 165 rooms and suits
Maximize rooms revenue Develop and recommend budgets
Manage large events Coordinate major projects & renovations
Feb. 10 – Aug. 13
Operations Manager I/C – Hilton Hotels and Resorts
Person in charge who perform all GM functions during his absence
Kept perfect coordination between departments
Provided operations excellence
Commanding daily Hotel operations
On top of projects and renovations
Achieved 3rd place on Hilton worldwide in guest satisfaction score
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