Customer Service Specialist

*

Howard Coleman

Chicago, IL *****

*.***********@*****.*** 312-***-****

PROFESSIONAL EXPERIENCE

Prairie Material Yard 1 4/2020 – Present

Driver

Maintained daily vehicle inspections and reports and ensured that each vehicle is safe and well maintained.

Ensured product quality to the best of the Driver’s ability.

Notified the Dispatcher of job site information and conditions.

Maintained the appearance of the mixer truck.

Loaded, unloaded and secured as needed.

Established radio contact with dispatch for scheduling changes.

Prepared, received and provided appropriate documentation. PRO DRIVERS, Chicago, IL 12/2015 – 1/2020

Driver

Organize each day’s deliveries.

Plan the route, or follow the prescribed route, for all deliveries.

Observe speed limit and obey all road signs while driving.

Deliver items to customers in a timely manner.

Answer customers’ questions about the products, and provide overall excellent customer service.

I.D.O.C. @ Lawrence C.C., Sumner, IL 7/2014 – 11/2015 Teacher’s Aide

Provided support to a lead teacher in charge of the classroom.

Reinforce lessons by tutoring individual students or small groups

Created lesson plans

Documenting progress of students

Overseeing lesson preparations.

SILVER STATE MATERIALS CORPORATION, Las Vegas, NV 7/2004 – 6/2014 Driver

Operated mixer truck on public roadways in compliance with prevailing traffic laws and regulations and according to Company safety policies.

Operated mixer truck in the loading and off-loading of the product.

Conducted required DOT vehicle inspections as required.

Documented vehicle deficiencies and presented notice to maintenance department. 2

Speedy Ready Mix, Chicago, IL 1/1998 – 7/2004

Driver

Maintained daily vehicle inspections and reports and ensured that each vehicle is safe and well maintained.

Ensured product quality to the best of the Driver’s ability.

Notified the Dispatcher of job site information and conditions.

Maintained the appearance of the mixer truck.

Loaded, unloaded and secured as needed.

Established radio contact with dispatch for scheduling changes.

Prepared, received and provided appropriate documentation. EDUCATION and TRAINING

Northwest Missouri State: Elementary Education

Whitney M Young: Diploma

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