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Tour Coordinator Customer Service

Location:
Sharjah, United Arab Emirates
Posted:
November 25, 2022

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Resume:

PROFESSIONAL SUMMARY

To obtain a challenging career oriented position in any dynamic

organization to enhance my interpersonal and human skills to contribute in the organization's success.

WORK HISTORY

Truck Driver, 03/2020 to 11/2022

Alpha Logistics - THRISSUR, Kerala

Tour Coordinator, 06/2017 to 12/2019

Greenland tours - Kochi, India

Event Manager, 01/2015 to 01/2017

Orchid events - THRISSUR, Kerala

Sales Co-ordinator, 01/2011 to 01/2015

Anto Used Cars - Pune

CONTACT

Address: 704 Al Bathiya Building, Al

nabba

Phone: +971*********

Email: adto68@r.postjobfree.com

SKILLS

NELS JOY

• Completed duties to deliver on targets with accuracy and efficiency. Delivered customer orders to homes and places of business within established time frames.

• Transported freight from origin to destination safely.

• Reacted decisively and quickly to protect spoilage. Coordinated cost-effective transportation and car hire for package holidays.

Created contracts and Service Level Agreements with hotel and transportation providers.

• Verified customer passports and documentation to travel. Designed event floorplans according to budget and venue constraints in line with client requirements to ensure [Result].

• Prepared, monitored and maintained event budgets. Optimised sales methods to best engage, acquire and retain customers.

Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.

• Analysed sales reports to identify trends and update strategies. Dealing with staff training and

Development issues

Demonstrated the ability to lead and

manage staff

Decision Making and Supervisory

Skills

• Interpersonal Skills

• Supply Chain Distribution

• Customer Service

• Team player

EDUCATION

BA, English Literature, 2010

Diploma, 3D Animation, 2006



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