Tour Coordinator Customer Service
Resume:
PROFESSIONAL SUMMARY
To obtain a challenging career oriented position in any dynamic
organization to enhance my interpersonal and human skills to contribute in the organization's success.
WORK HISTORY
Truck Driver, 03/2020 to 11/2022
Alpha Logistics - THRISSUR, Kerala
Tour Coordinator, 06/2017 to 12/2019
Greenland tours - Kochi, India
Event Manager, 01/2015 to 01/2017
Orchid events - THRISSUR, Kerala
Sales Co-ordinator, 01/2011 to 01/2015
Anto Used Cars - Pune
CONTACT
Address: 704 Al Bathiya Building, Al
nabba
Phone: +971*********
Email: **********@*****.***
SKILLS
NELS JOY
• Completed duties to deliver on targets with accuracy and efficiency. Delivered customer orders to homes and places of business within established time frames.
•
• Transported freight from origin to destination safely.
• Reacted decisively and quickly to protect spoilage. Coordinated cost-effective transportation and car hire for package holidays.
•
Created contracts and Service Level Agreements with hotel and transportation providers.
•
• Verified customer passports and documentation to travel. Designed event floorplans according to budget and venue constraints in line with client requirements to ensure [Result].
•
• Prepared, monitored and maintained event budgets. Optimised sales methods to best engage, acquire and retain customers.
•
Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
•
• Analysed sales reports to identify trends and update strategies. Dealing with staff training and
Development issues
•
Demonstrated the ability to lead and
manage staff
•
Decision Making and Supervisory
Skills
•
• Interpersonal Skills
• Supply Chain Distribution
• Customer Service
• Team player
EDUCATION
BA, English Literature, 2010
Diploma, 3D Animation, 2006
Contact this candidate