Call Center Manager

Professional Summary

Skills

Work History

Education

Licenses and appointments

Vіќљђѡ Kюћќѓѓ

*** * ***** **, *******, Pennsylvania 17043 • 717-***-**** • *********@*****.*** Methodical and decisive professional proficient in medical, dental, vision and other benefit types. Able to provide information, answer questions and overcome objections with persuasive communication abilities. Desiring a new professional challenge.

Benefits understanding

Industry knowledge

Explaining policies

Open enrollment procedures

Benefits Counselor, 11/2008 to Current

Complete Benefit Alliance – Birmingham, Alabama

Provided knowledgeable advice on benefits matters such as eligibility and coverage. Explained advantages and limitations of different benefit programs and policies. Benefit Counselor, 09/2003 to Current

Ward Services Inc. – Columbia, SC

Worked directly with [departments, clients, management] to achieve required goals. Benefit Counselor, 02/2003 to Current

Benefitvision – Harrisburg, Pennsylvania

Worked directly with employees to achieve required goals. Associate of Arts: Psychology, 1971

Harrisburg Area Community College - Harrisburg, PA I am currently licensed in Life and Health in 49 states, all except Wyoming. am also appointed with most of the major carriers of life and health products. References

Cecelia Wright Call Center Manager at Benefitvision 717-***-**** x1103, Virginia Eanes VP Marketing at Benefitvision 443-***-**** Sharon Jeffreys Benefit Counselor 336-***-****

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