Amy Deavers
Pond Gap, WV
************@*****.***
I am accomplished, detail oriented, well organized team player with 20 years of administrative, medical assistant with hospitals and private physician. Also experience in 911 dispatching, college campus dispatching, giving and maintaining access for staff, professors, and students, monitoring cameras in the dispatch area of the campus and plus off campus areas.. Willing to relocate to: Florida Georgia - NC SC
Authorized to work in the US for any employer
Work Experience
Janitor Supervisor
Top Notch Cleaning - Charleston, WV
July 2019 to Present
Facilitates and coordinates work assignments, work schedule as required through clear and concise verbal and written work orders. Inspects and makes certain that company standards are being met. Trains, instructs, and assigns work to the custodial crew, inspects work in progress and upon completion.
Completes and keeps reports of timekeeping, incident reports (injury and property) and maintenance records. Maintains distribution and delivery of supplies and equipment to custodial staff. Enforces policy and procedures. May discipline and suspend employees pending an investigation. May NOT terminate employees without approval from Human Resources. Reviews and adheres to labor requirements, budgets, an all work-site specs. Review and correct Quality Inspection Reports and notify Operations and Branch Managers of any performance issues.
Maintain good client relations and resolve all customer issues in a time Dispatcher
Greenbrier Hotel - White Sulphur Springs, WV
June 2018 to September 2018
Dispatched and directed the shuttle drivers.
Billing guest for services rendered.
Schedule/Reservations for guest that needed transportation from airports to the hotel and current guest on hotel ground.
Administrative Assistant
Sterling Arsenal and Tactical Works - Sterling, VA October 2017 to March 2018
Data entry, filing, and organizing of required ATF/NFA paperwork. Review of AFT paperwork for Accuracy/Compliance with Federal Laws. Communication Specialist
American University - Washington, DC
April 2012 to July 2017
Respond to all emergency and non-emergency telephone calls; delegate the action for these calls as well as review entries made.
Coordinate multiple two-way radio communications
Enter and review other dispatchers entries for CAD real time tracking in the Automated Records Management
System
Monitors and operates the university CCURE security system to include programming and updating information in the software.
Monitors and operates Pyrotronics CXL fire alarm system Monitors over 200 security cameras to include request for maintenance when needed Assign and program keys from key boxes per request university wide Maintain lost and found property taken in campus wide, to include notifications and disposal of property.
Process isupport tickets for access request from entire campus for electronic secured areas i.e. Salto and
CCure and maintain schedules for all buildings in the system. Gather and compare information for officers from required databases Experience using Datatel, eagledata NCIC and other web based and lotus notes based databases. Train all incoming dispatchers as well a cross train officers or other employees as needed. E-911 Operator
Kanawha County Metro 911 - Charleston, WV
October 2009 to August 2011
Dispatched 911 calls for approximately 15 Law Enforcement Agency's 32 Fire Departments and approximately 25 EMS stations.
Call taking for 911 lines and administrative lines Medical Assistant
Riverside Medical Group - Montgomery, WV
June 2008 to March 2009
Prepping/Triage of patients.
Taking Vital Signs Specimen collection; urinalysis, viral swabs Phlebotomy; PT/INR 12 Lead EKG - Stress Testing
Prescription management for patients - written & call-in Interacted with drug reps and maintained appointments/meetings between the physicians and drug reps.
Unit Secretary/ER Technician
St. Francis Hospital - Charleston, WV
November 2007 to August 2008
Assisted the Physicians and nurses
Triage Patients as they came into the ER via pov or EMS. Taking vital signs, Specimen collection, inserting of foleys, EKG, and phlebotomy. DIscharge patients as needed
Administrative Assistant/Medical Assistant
CAMC Memorial Hospital - Charleston, WV
October 1994 to August 2007
Collection of specimens, phlebotomy, EKG's, and Unit Secretary duties. Provided assistance to ER Nurse Manager
QI/QA Projects with admissions of different diagnoses Department Payroll for at least 100 employees
Managed Summarized departmental meeting.
Created new employee handbooks
Interacted with drug reps/ set appointments for meetings with physicians Ordering of Dept.supplies.
EMR, KRONOS, SORIAN, Transcription of EKG's, Nuclear Stress Testing, and ECHO's Education
Associate in Medical Assistant
West Virginia Junior College-Charleston - Charleston, WV June 1992 to August 1993
Skills
Receptionist (10+ years), Filing (10+ years), Medical records (10+ years), Emr (8 years), Phlebotomy
(10+ years), Venipuncture (10+ years), Ekg (10+ years), Cpr certified (10+ years), Patient care (10+ years), Microsoft word (10+ years), Word (10+ years), Scheduling (10+ years), Dispatch (9 years), Cleaning (10+ years), Management (10+ years), Communications (10+ years), Customer Service Skills
(10+ years), Janitorial (Less than 1 year)
Additional Information
Skills
EMR (10+ years), Injections (10+ years), Medical Records (10+ years), Patient Care (10+ years), Phlebotomy (10+ years), Scheduling, Vital Signs (10+ years), Venipuncture (10+ years), EKG (10+ years), Filing (10+ years), CPR Certified (10+ years), Receptionist (10+ years), CPR (10+ years), Microsoft Word, NCIC (9 years), WALES (5 years), Dispatch (7 years)