Elizabeth Goodman
*** *** ******** **. ***. **A China Grove, NC 28023 704-***-**** elizabethghill1967@gmail Education
· High School: East Rowan
· College: RCCC
Skills & Abilities
MANAGEMENT
· Office Manager for 8 years managing 12 full time employees.
· Hiring, scheduling, conflict resolution
OTHER SKILLS
· Medical Records, HIPPA and OSHA compliance, Infection control officer
· Phlebotomy, vital signs CPR certification current, previous EMT certification
· Medical billing and coding
· Software updates and maintenance
· Payroll, QuickBooks accounts receivable and payables, Quarterly Reports, 401K deposits and calculations, Sales and Use tax, daily deposit preparation
· Insurance and vender contracts, Provider and Facility credentialing
· MS Office products, EHR software, Billing and coding software COMMUNICATION
· Resolution of patient questions and complaints
· Answering multi-line phones, reception
LEADERSHIP
· Employee training, human resources, employee conflict resolution, employee scheduling Experience
OFFICE MANAGER MAIN STREET FAMILY PRACTICE MAY 2009-PRESENT MEDICAL ASSISTANCE TROYER FAMILY PRACTICE OCTOBER 2000-MAY 2009 ROWAN SALISBURY SCHOOL SYSTEM 1993 – 2000
ROWAN HOSPITAL CARE UNIT (INPATIENT SUBSTANCE ABUSE PROGRAM) 1992-1993
· **References available upon request