Transport Operator Customer Service
Resume:
Marshae Jones
************@*****.***
Skills
● Secret Clearance
● Team Building/Leadership
● Problem Solving
● Freight Delivery
● Sets Performance Standards
● Trailer attachment
● Leaderships/Supervisor
● Quality Assurance
● Truck Lever Operations
● Time Management
● Loading/Unloading
● Personnel Management
Experience
MARCH 2013 - JULY 2016
US Army, Savannah, Ga- Motor Transport Operator
● Experienced Logistics: Employs strict attention to detail and astute planning skills to optimize all wheel vehicles to transport personnel and cargo. Corrects or reports all vehicle deficiencies; supports mechanics when necessary.
● Established and implemented guidelines related to handling and transportation of hazardous material and chemicals
● Knowledgeable with the operation of radios and weapons
● Perform vehicle self-recovery and field expedients to include towing vehicles
● Maintain vehicle service, fueling and delivery records updated on respective inventory
● Distribution:Took the strategic vision of executive leadership and swiftly developed detailed plans of action, guiding personnel in the execution of groundbreaking organizational objectives.
● Optimized resourceful and adaptable, exercising superb leadership and team playing skills with every assignment.
● Superbly managed and motivated personnel in my section and group as well. Replaced outdated equipment with new equipment and making sure it met the new standards. FEBRUARY 2018- MARCH 2018
2
The Greenhouse, Sacramento, Ca- Team Leader
● Planned Academic workshops
● Listen, guide, keep interest and encourage.
● Create a climate of trust, understanding and cooperation
● Encourage purposeful debate
● Help students see the bigger picture and the stepping stones MARCH 2018- DECEMBER 2018
Playworks Pediatric Therapy, Atlanta, Ga- Speech Therapist
● Collaborating with teachers and parents on different speech techniques and activities.
● Apply the most effective speech treatments during therapy sessions with groups of children.
● Co-teach some lessons in certain classrooms. Skills Used Communication between co-workers
● and parents of clients.
● work with children grades preschool-2nd grade.
● Helped children accomplish several different types of speech and language concepts/targets.
● worked with parents to provide at-home suggestions.
● Evaluates and diagnoses speech and language disorders. JANUARY 2019- JUNE 2022
State Farm, Atlanta, Ga- Claims Adjuster: Auto/Property
● 3+ years of experience
● Maintained record-high customer service satisfaction level at 90% through excellent up-front and post-claim communication with clients
● Processed 15 claims per week to determine company liability.
● skilled in property & casualty, auto and investigating.
● Applies basic knowledge of analytical procedures to reconcile, manipulate, and recognize
● patterns of data
● Applies basic knowledge of standardized problem solving and preparation of basic reports for
● analysis
● • Applies basic knowledge of negotiation and/or appraisal skills Education
AUGUST 2016- DECEMBER 2020
American Military University- BA in Sociology
3
● 120+ credits
FEBRUARY 2021- PRESENT
American Military University- MLS
● Currently attending
● 30+ Volunteer experience
Certificates
Military Training Certifications: FSGA Ammo Fuel Cert, FSGA Ammo/Fuel Handler, Anatomy and Physiology, Decontamination, Combat Engineering Advanced Refresher, Combat Lifesaver Sustainment, Joint C2 and Communication, Risk Management Basic Course, AMMO 67 DL, Hazmat Familiarization/ Safety in Trans, Sere 100.1 Level A Code of Conduct Training, Motor Transport Operator, Combat Lifesaver Course-IET, Structured Self Development (SSD) I, Basic Combat Training
Awards
Army Achievement Medal (AAM), National Defense Service Medal (NDSM), Global War on Terrorism Service Medal (GWTSM), Korea Defense Service Medal (KDM), Army Service Ribbon
(ASR), Overseas Service Ribbon (OSR)
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