Entry Clerk Mailroom
Resume:
Monica Gonzalez
Miami Gardens, Fl. 33055
*************@*****.***
Objective:
To obtain a career-oriented position in a distinguished organization where I can grow and advance utilization my acquired administrative skills and knowledge.
Profesional Summary:
Highly experienced in organization, sorting, and collecting high volume of mail. Experience in receiving and sorting sensitive documents such as UB04, HCFA1500 claim forms. Excellent skills in communication skills and proficient in Microsoft Office, Excel and Outlook applications. Excellent skills in maintaining database.
Profesional Work Experience:
United Automobile Insurance Company
04/2020 to 11/2022
Underwritting Department / Customer Service
1. I work with AS400, VIP DocView, Captair workflow, Outlook and UAIG policy information application.
2. Answering incoming call, transfer calls to claims department.
3. Make payments for customers or giving customers policy information.
4. Check in Captaris Workflow for the vehicles in policy for damages.
Pelvis Care Specialist / Oasis Specialist Therapy
09/2019 to 04/2020
Customers Service
1. I work in WebPT application and Making appointments and rescheduling.
2. Answering all incoming call and calling the healthcare Insurnace to get benefits for physical therapy and marketing for office.
3. Helping the doctor with the patient like putting heating pads, ice pads and cupping cups.
4. Calling PCP patients doctor office to get referrals or authorization and scanning and faxing patient medical information.
Miami Beach Medical Group
09/2017 to 05/2017
Patient Services
1. Greeting all incoming patients, receiving incoming calls, getting messages for doctor.
2. Making appointments and scanning encounters, RX and referrals for specialists as for primary doctors, ultrasound, psychiatrist, cardiologist, nutritionist, dermatology, pace marker, chiropractor and lab.
3. Working in Greenway Intergy and Greenway Intergy EHR and Google mail.
4. Calling patients to remain them for their next appointment visit and to reschedule all appointments.
5. Verify healthcare insurance, posting payment on computer, updating patient’s information.
6. Getting all SFax inbox faxes for doctors then scan in each patient charts.
Imagines Cosmetic Plastic Surgery
03/2017 to 05/2017
Medical Assistant / Temporary Position
1. Giving all new patients the consents paper to fill out and sign.
2. Uploading all lab work and EKG into database for each patients.
3. Assisting doctors with the patients to take off and on the garments.
Randstad Professional
08/2016 to 03/2017
Mailroom Clerk / Temporary Position
1. Organized sorting and collected high volume of mail at USPS center office.
2. Communication and verified and shipments with USPS employees, received certified mails.
3. Managed and sorting UB04 and HCFA1500 claim forms, collected involves by client type.
4. Scanned high volume of sensitive documents and maintaining customer database.
Dr. Thomas A. Maguire Chiropractic
11/2011 to 08/2016
Entry Clerk
1. Managed and organized files of incoming patients.
2. Answering all incoming calls and setting appointments.
3. Verified status of all healthcare Insurnace claims and billing.
4. Asking patients how the accident was and where does it hurt on the body, and assisted IME patients.
Education:
Miami Christian Academy
High School Diploma
08/2006
1840 West 49th Street
Hialeah, Fl. 33014
Certification / License:
National Medical Insurance
03/2017
Home Health Aide Certificated
4160 West 16 Avenue Suite # 210
Hialeah, Fl. 33016
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