Cashier Customer Service
Resume:
Rochelle Evans
Fayetteville, AR *****
********@*****.***
Friendly and enthusiastic with ten years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Willing to relocate to: Oklahoma, Missouri
Authorized to work in the US for any employer
Work Experience
Teller/Customer Service Representative
Bank OZK - Fayetteville, AR
May 2019 to Present
Customer service, answering phone, depositing money and making other monetary transactions,balancing cash, ordering bank materials Youth Care Worker
Perimeter of the Ozarks - Fayetteville, AR
June 2019 to November 2019
Observing and documenting changes in behavior. Ensuring the safety of each resident. Resident Assistant
MORNINGSIDE ASSISTED LIVING - Fayetteville, AR
December 2018 to April 2019
I answered call lights, assisted residents with everyday hygiene including showers, cleaned rooms, did residents' laundry, assisted the residents in the dining room for lunch and dinner, changed colostomy bags, recorded vitals, and other duties assigned to me during my shift. Behavioral Health Technician
Piney Ridge Treatment Center - Fayetteville, AR
November 2016 to March 2019
Supervise, document, and report changes in residents behaviors. Provide a safe environment for residents and help with day to day living.
Dealer/Dual Rate
Harlow's Casino Resort & Spa - Greenville, MS
June 2009 to September 2016
Pay winnings or collect losing bets as established by the rules and procedures of a specific game. Stand behind a gaming table and deal the appropriate number of cards to each player.
Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
Exchange paper currency for playing chips or coin money. Check to ensure that all players have placed bets before play begins. Start and control games and gaming equipment, and announce winning numbers or colors.
Inspect cards and equipment to be used in games to ensure that they are in good condition.
Apply rule variations to card games such as poker, in which players bet on the value of their hands. Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Establish and maintain banks and table limits for each game. Monitor stations and games and move dealers from game to game to ensure adequate staffing.
Evaluate workers' performance and prepare written performance evaluations.
Dealer
Jubilee Casino - Greenville, MS
April 2006 to June 2009
Pay winnings or collect losing bets as established by the rules and procedures of a specific game. Stand behind a gaming table and deal the appropriate number of cards to each player.
Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
Exchange paper currency for playing chips or coin money. Check to ensure that all players have placed bets before play begins. Exchange paper currency for playing chips or coin money. Inspect cards and equipment to be used in games to ensure that they are in good condition.
Apply rule variations to card games such as poker, in which players bet on the value of their hands. Cashier/Cook
Double Quick - Greenville, MS
January 2005 to September 2005
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Clean and organize eating, service, and kitchen areas. Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Communicate with customers regarding orders, comments, and complaints. Education
None in Nursing
Mississippi Delta Community College - Morehead, Ms. September 2001 to April 2002
High school or equivalent in GED
Greenville High School - Greenville, MS
August 1998 to June 1999
Skills
• Customer Service
• Bank Teller
• Cash Handling
• Cashier Customer Service
• Behavioral Health
• Medication Administration
• Management Experience (3 years)
• Sales
Certifications and Licenses
CPR Certification
Assessments
Personality: Customer Service Fit — Proficient
June 2019
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Youth Development Specialist — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
First Aid — Familiar
March 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Familiar
Work Style: Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Front Desk Agent (Hotel) — Expert
October 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Expert
Cashier Skills — Highly Proficient
November 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Front Desk Agent (Hotel) — Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Night Auditor (Hotel) — Expert
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Expert
Sales skills — Proficient
March 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Customer and Personal Service Mathematics
Active Listening Speaking
Judgment and Decision Making Monitoring
Instructing Education and Training
Active Learning
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