Clinical Manager
Resume:
Cindy E Archibald RN, MSN
**** ********* **, *********, ** 37920 · 865-***-**** · adtnwb@r.postjobfree.com
Compassionate Leadership and Service-Driven Nurse Management
Over 25 years of nursing experience, including experience as a staff nurse, legal consultant, perioperative flow coordinator, and clinical manager. Providing advocacy and nursing skills to ensure patient, family, and team well-being.
Patient & Family Centered
Educated – Intuitive – Articulate
Service Focused - Team Building Experience – Management/Administration Experience
Clinical Knowledge – Critical Thinking Skills
Professional Experience
2019 – present University Physician’s Association on behalf of The University of Tennessee Medical Center, Knoxville, TN
Clinical Manager, University Surgical Oncology – Cancer Institute
• Responsible for the day-to-day management of a busy 10 Provider Surgical Office including surgery schedule coordination and daily clinic flow.
• Facilitate patient care by coordinating the flow of care through the pre-surgical and post-surgical clinic visits.
• Prioritize needs of patients & families, surgeons, and nursing staff to reduce delays and increase efficient thorough care and communication with referring areas
• Facilitate strategic planning for the office physicians, nurses and team by developing and maintaining standards of care
•Create on-boarding process and orientation of new team members including nurse practitioners and physicians
• Incorporate new technology use in clinic and office to increase efficiencies
• Open procedural area for outpatient procedures including infrastructure of billing & coding for accounting unit, develop processes for documentation, admission and discharge, aligning with joint commission measures and state safety requirements.
• Assist in the coordination, development, and implementation of an office Electronic Medical Record.
2019 The University of Tennessee Medical Center Knoxville, TN
Team Leader/Flow Coordinator, 3 South Surgery Unit
• Facilitate patient care by coordinating the flow of care through the preoperative, operative, and post-operative areas
• Prioritize needs of patients & families, surgeons, anesthesiologists, and nursing staff to reduce delays and increase turnover times
• Assist with the post-operative care of patients, transfer, and discharge of patients, and keeping families informed about patients' status
• Develop standards for communicating with families, initiate use of patient tracking board in the family lounge
2013 – 2019 The University of Tennessee Medical Center Knoxville, TN
Manager, PACU, Phase II Recovery and 3 South Surgery Unit
• Facilitate and coordinate the flow of patient care through the post-operative area
• Establish and maintain teamwork with team members, patients, and community in order to meet customer satisfaction goals
• Sustain budgeted costs and scorecard goals aligned with national best practices
• Direct, evaluate, and educate staff to meet national patient safety goals, operational compliance, and infection prevention
• Lead quality improvement teams and projects
•Coordinate LEAN projects, rapid improvement projects, and Magnet-driven nurse satisfaction and retention projects
2011 – 2013 The University of Tennessee Medical Center Knoxville, TN
Team Leader/Flow Coordinator, 3 South Surgery Unit
• Facilitate patient care by coordinate the flow of care through the preoperative, operative, and post-operative areas
• Prioritize needs of patients & families, surgeons, anesthesiologists, and nursing staff to reduce delays and increase turnover times
• Coordinate scheduling efficiencies, reliably managing OR, pre-op and post-op flow
2004 – 2011 The University of Tennessee Medical Center Knoxville, TN
Staff Nurse, Post Anesthesia Care Unit
• Provide patient care in a high-volume, high patient acuity unit for post-surgical patients, including bariatric, trauma, pediatric, orthopedic, and neurovascular
• Monitor ventilated patients and patients with invasive pressure lines and providing conscious sedation
• Interact dynamically with patients, physicians, family, pharmacy, radiology, and nursing staff
1999 – 2004 The University of Tennessee Medical Center Knoxville, TN
Staff Nurse, Intensive Care Unit
• Provide patient care in all areas of the hospital excluding Labor and Delivery and Neo- natal Intensive Care
• Respond to staffing shortages in Trauma, Medical, Neuro, Medical, and Cardiovascular Intensive Care Units
1991 – 1999 The University of Tennessee Medical Center Knoxville, TN
Staff Nurse, Post Anesthesia Care Unit
• Provide patient care for post-surgical patients, including bariatric, trauma, pediatric, orthopedic, neurovascular, and cerebrovascular
• Intermittently work as an evening shift team leader
1988 – 1991 The University of Tennessee Medical Center Knoxville, TN
Staff Nurse, Medical-Surgical Unit
• Care for post-operative patients
• Intermittent team leader coordinating patient care and nurse assignments
Professional and Related Experience
2008 - 2010
Expert Legal Witness
• Provide expert opinions based on state and national standards of nursing care
• Ongoing review of literature, nursing governing body standards, and national standards
Volunteer
• Habitat for Humanity
• Humane Society
Education
2015 King University Knoxville, TN
Master's Degree in Nursing Administration
• Summa Cum Laude
1988 University of Tennessee Knoxville, TN
Bachelor's Degree in Nursing
• With Honors
• Vice President of Class
• Florence Nightingale Recipient
Certificates/Licenses
ACLS Certification: Expires 02/23/2024
PALS Certification: Expires 08/17/2021
BLS Healthcare Provider: Expires 02/23/2024
Registered Nurse License: Expires 02/29/2024
Professional Memberships
ASPAN, TSPAN, SIGMA THETA TAU, CPAN, TONE
UTMCK Committees/Services
Unit Council PACU member – Leadership Council member – Practice Council member – Chair Perioperative Team Building Council – Chair Nurse's Week Committee – Sedation Committee member -- Chair Steering Committee for PACU Decompression – Perfect Serve Documentation Committee member – Periop Management Council member
Awards and Professional Honors
•Florence Nightingale Award: 1988
•Sigma Theta Tau Award: 1988
•Guardian Angel Award UTMCK: 2012, 2013, 2014
•Exceptional Person Award UTMCK: 2012
•ASPAN National Conference Presentation Abstract Award: 2016
Contact this candidate