Annette N. Frazier

**** ******** **. *******, ******** 48340

248-***-****

adtnw2@r.postjobfree.com

Reputable Company highly motivating a challenging environment provides a great opportunity for advancement. Contributing to the company's organizational growth. Engaging new skills, with previous strengths more effectively in a company's mission. Customer Service Relations in an efficient way for operations of quality services. Using my combined credentials to produce an effective employee added to my employer's success, as well as my own personal accomplishments.

Mail Processing Clerk-MH 10/2017 - Current United States Post Office

-USPS Innovation to process such a large mail volume during peak season.

-Worked in multi-departments through the facility operations lakeshore cluster.

-Operation by computer to sort mails preparation to carrier routes

-Diverse group setting processing International mail Flight Mail.

-Priority Parcels to Express scanning parcels mail to ensure the efficiency secure mail delivery in collaboration with USPS Standard Procedures, Policies, and safety regulations, osha compliance.

-Safety and security with customer relations.

Online Store Owner 01/2009 - 10-2017 Small Business Owner

-Contributed ideas, design artwork to the overall brief; demonstrating illustrative skills with rough sketches; working on layouts ready for print advertisement.

-Emerging technologies in new media, particularly design programs such as, Freehand, Photoshop, Acrobat, Dreamweaver and Flash, Microsoft Office, Adobe Photoshop.

-Managed the daily operations and of the web store, including content development, outreach, technical issues if exist.

-Ensured customer engagement in a shopping experience.

-Overseen news headlines and monthly e-newsletters managing forums/blogs

-Overseen promotions via social networking promotion.

-Affiliates advertising from other sites such as Amazon,Paypal, Ebay.

-Collaborating closely with the International wholesalers manufacturer/retailers

-Revenue-generating opportunities for merchandise trends, new fashion sales.

-Keeping good relations and integrity with International companies for Import/Export Trading relations.

-Ensured a fully accessible website that complies with the latest standards and accessibility to international customer/Hearing Impaired (ASL) rules and regulations/policies and procedures according to state laws regulations.

-Managed online purchasing/ customers/ promotions/ product upload, pricing, titles for ready to purchase.

-Measured and tracked the effectiveness of social media blog topics based on number of viewers and number of comments/ Inquiries. Used Cross selling techniques to gain potential customer’s.

-Performed continuous enhancements and modifications to the website, policies, procedures, promotions, import /export guidelines. Using an engaging interface for customer convenience as an easy to use experience. United States Postal Services Detroit, MI Mail Carrier Clerk Mail Handler 12/1996 - 12/2008 Customer Service Support Clerk

-Affix postage to packages or letters by hand, or stamp materials, using postage meters. Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.

-Place incoming or outgoing letters or packages into bags or bins based on destination or type, and place identifying tags on bags or bins.

-Clear jams in sortation equipment. Sort and route incoming mail, and collect outgoing mail, using carts as necessary.

-Weigh packages or letters to determine postage needed, using weighing scales and rate charts. Temp Job Assignments -

AAS - Forging Department

Edscha - Arms assemble

Bae Industries - Inspections

Lear - Seat belt assembly/Inspection

Hope Global - Leather installation inspections for Ram Education:

Emerging 2022 WCCCD Currently Enrolled HR Major

WCCCD Web Design/ Business Administration

General Equivalent Diploma, Redford - Ruthruff Adult Education, 6311 West Chicago Detroit, Michigan 48204 Certification/Certifications: Level 3 Gaming Badge Number #512291 Training/Targeted Mail SAFETY-Training Certificate USPS Mail Processing Clerk-

Amazon Trained Dynamic Routes/USPS Static Routes Collaboration Entrepreneurial Certification, SBA,

Certification"Targeted Mail" USPS Certification"Safety Handling Of Equipment"