Medical Scribe Assistant

LINDA SANTIAGO WILKINS

********.*****@*****.*** • 917-***-****

Annapolis, MD 21401

OVERVIEW

● Currently, Medical Scribe and Assistant, supporting MDs with EMR, setting up procedures, and patient flow

● Experienced with medical procedure assistance and capturing patient history. Able to assist with blood pressure readings, weight checks, temperature checks, and patient transport

● Aspiring PA-C student with award-winning professional experience and a 4.0 GPA in healthcare coursework; Seeks to contribute compassion and collaboration in a hands-on patient care role as Medical Assistant HEALTHCARE COURSEWORK 2021-Present

● Current and future coursework at AACC includes Anatomy & Physiology I & II, Microbiology, Statistics, Developmental Psychology, Biochemistry, Organic Chemistry - GPA 4.0, Dean’s List PATIENT-CARE EXPERIENCE

MEDICAL SCRIBE / OPHTHALMIC TECHNICIAN March 2022-Present

● Medical Terminology / EMR Documentation: Document exam findings and diagnoses in patient’s chart for a fast-paced clinic (up to 30-40 patients per day); estimated 1,000 hours by the end of the year or 1,600 patients to date

● Medical Assistance: Advise MD of pertinent patient information before and during the exam; assist Providers as needed, including filling prescriptions under the direction of the Physician; greet patients and answer questions

● Patient Education: Establish rapport with and provide patient education while explaining risks and benefits, answering questions, obtaining medical history and signed consents before surgery, informing patients of the purpose of tests and how the patient will be a ected during the tests or procedure

● Procedure Support: Assist Provider with setting up for and support during Ophthalmic procedures, including Suture Lysis for Post-op Trabeculoplasty, Fluorouracil 5-FU Injection, Lacrimal Irrigation, Superficial Keratectomy

● Patient Testing: Review patient imaging and testing, including Optical Coherence Tomography, to help discover, diagnose, and document Glaucoma and other ocular pathology

● Training and Collaboration: Teach new medical scribe medical terminology and electronic medical records; mentored by talented MDs in Glaucoma, DSAEK/DMEK Cornea Transplants, and Oculoplastics; serve as a member of a multidisciplinary team in patient care to help facilitate the flow of patients CLINICAL SHADOWING 2022-Present

● Emergency Medicine: Shadowed PA-Cs in the fast-paced ER of Medstar Harbor Hospital in Baltimore. Observed the triage, treatment, and discharge of patients. Cases included motor vehicle accidents, pulmonary embolism, pre-eclampsia, and COVID-19. Several patients also presented to the ER with primary care and urgent care needs

● Pediatric Surgery: Shadowed left AV valve repair of a pediatric patient diagnosed with atrioventricular canal defect status post-repair with residual moderate to severe left-sided atrioventricular valve regurgitation; failure to thrive. Learned about Cardiopulmonary Bypass and various roles within the OR.

● Cardiology Clinic: Shadowed as the provider / PA, conducted the exam, ordered tests, and assessed EKG, Echocardiogram, and Cardiac Stress Tests. Patients included infants, toddlers, and teens with diagnoses from heart murmurs to premature atrial contractions and premature ventricular contractions

● Ophthalmic Surgery: Observed Oculoplastics Ptosis Repair and Cataract Surgery: manual and with LenSx femtosecond laser. Learned about various anesthesia methods, surgical team roles, sterile field techniques, and operating room procedures

OTHER PROFESSIONAL EXPERIENCE

PRINCIPAL MARKETING CONSULTANT Various Clients 2014 - 2021

● Launched and led an independent marketing consultancy focused on the intersection of consumer wellness and health. Served as advisor for founders, executives, and marketing teams to drive growth for innovation hubs, start-ups, and Fortune 5's. Client work includes various stealth-mode brands and start-ups, notably: CVS HealthHUB, Tinyhood, Helium, Preemadonna.

● CVS HealthHUB: Consulted as a member of the sizeable cross-functional team that launched the first 3 HealthHUBs, which have expanded to more than 1000 HealthHUBs nationwide. Helped launch expanded health services: screenings, monitoring, counseling, and treatment options for Type 2 diabetes, sleep apnea, high cholesterol, and high blood pressure

TINYHOOD

CMO, Head of Marketing & Tinyhood Studios 2019 - 2021

● Reported to co-founder to deliver the new online classes and parenting and postpartum care; drove product positioning and branding; built strategy, reporting, and goal-setting, all based on consumer research; recruited and built a world-class team and sustainable revenue streams.

● Led quantitative and qualitative research of pre-and- postpartum women. Identified unmet needs in infant CPR, breastfeeding, postpartum care, mental health, and more.

● Partnered with healthcare providers, including OBGYNs, Pediatricians, IBCLCs, Pediatric Nutritionists, Labor and Delivery RNs

FIRST AID BEAUTY 2016

VP, Marketing

● Head of Marketing for Ultra Repair Cream: FDA- approved eczema treatment, top-10 skincare brand at Sephora; led brand, eCommerce, digital/social / influencer, PR, retail marketing, and customer service HASBRO 2014 – 2016

Director, Global Brand Marketing & Strategy Kids Games

● Conducted research with children and parents about child play patterns and development. Brand partnerships included Disney Frozen and Dreamworks Trolls. Global marketing portfolio of brands included games Twister, Jenga, and Bop-It.

BARE ESCENTUALS SHISEIDO 2010 – 2014

Director, North America Marketing & Digital Brand bareMinerals Senior Manager, Americas Marketing bareMinerals

● Digital & Marketing Executive for award-winning brands in health and wellness. Held various leadership positions, managed teams of up to six direct reports led large cross-functional teams of 100+ members, local and worldwide

● US Marketing Lead for Be A Force Of Beauty campaign focused on Women's Mental Health. Coached and developed a team of 6 marketing professionals, promoted from Senior Manager. L’OREAL 2004 – 2010

Manager, Marketing Giorgio Armani

Assistant Manager L'Oreal Paris

● Launched digital media partnership with UNICEF Tap Project, Relaunched eCommerce website for Giorgio Armani beauty

● Drove marketing in partnership with Ovarian Cancer Research Foundation GENERAL MILLS 2002 – 2004

Business Planning Associate

Business Management Associate

● Member of high-potential management rotational program in the US Food Industry.

● Drove business development in partnership with Save Lids Save Lives Breast Cancer / Yoplait Yogurt EDUCATION

COLUMBIA BUSINESS SCHOOL, MBA 2010

UNIVERSITY OF VIRGINIA, BA, Economics 2002

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