Technician Network Customer Service
Resume:
Hector Rivas
**************@*****.***
I am a hands-on team participant that develops new business opportunities and provides clients with benefits of utilizing sales staffing services. I am detail oriented, and able to multi-task. Tend to be very aggressive in sales positions; recruiting or management position and typically meet if not exceed any goals that are set. Excellent prospecting skills and cold calling experience.
Aug 2022 – Present: Ahern Hotel -Senior Recruiter
• Full cycle recruiter for all roles in the hotel
• Highly skilled administrative, supervisory, and management positions
• Developed a strong relationship with a hiring managers
• Consistently recruit skilled labor such as Journeymen Electricians, Plumbers, Carpenters
• B2B sales calls in person and phone cool calls
• Consistently recruited Light Industrial, Clerical, Medical, and Administrative people
• Can recruit online or in person
Dec 2021 – June 2021: Nexeohr Las Vegas, NV – Senior Recruiter
• 9 years successful recruiting/coordinating experience in a fast paced high volume environment
• Full cycle recruiter for all roles in the company
• Implement a new ATS for the company from KRONOS, Taleo, CMiC, Workday, Avionte
• Ability to build a strong, productive relationship with hiring managers
• Consistently scheduled 30 interviews per week and hiring 20 new associates totaling 80 monthly
• Source active/ passive candidates through employee referrals, networking, internal databases
• Ability to go from Recruiter to a Head Hunter if necessary
Sep 2011 – Nov 2021: Nevada Judgment Recovery Las Vegas, NV Senior Recruiter/Branch Manager
• Highly skilled administrative, supervisory, and management positions
• Focus on growing the business, and turning a profit while dealing professionally with management and business owners for positive collection results.
• Immediate customer follow up and documentation to ensure quality customer service
• Build strong business relationships with new and existing clients
• Show all customer compassion and work out a payment plan they can afford
Aug 2008 – Aug 2011: Staff Chex Inc. Las Vegas, NV Senior Recruiter/Selling Branch Manager
• Develops and maintains and excellent relationship with internal and external clients to ensure achievement of staffing goals
• Consistently scheduled 30 interviews per week and hiring 20 new associates
• Consistently filled and completed 30+ requisitions on a monthly basis
• Create pipelines for top talent through multiple sourcing channels local networking groups, LinkedIn, Facebook
• High volume recruiting from entry level positions to management positions
• Consistently recruit skilled labor such as Journeymen Electricians, Plumbers, Carpenters
• Ability to take ownership of challenges for a satisfying resolution and customer experience
• Developed and maintain new and existing client relationships with excellent customer service
• In & out bound call center sales experience
• B2B sales calls in person and phone cool calls
• Active recruiting Clerical, Light industrial, Construction, IT & Professional staffing
Sep 2003 – Aug 2008 Primerica F.S Las Vegas, NV Senior Recruiter/Regional Manager
• Interview and hire full time agents
• Train and developed new agents to ensure good personal and business growth
• Conducted Saturdays morning trainings every week for product knowledge and closing skills
• Sold life insurance, and mortgage loans, refinanced loans, securities investments, pre-paid legal
• Trained on strong phone skills for cold/warm call sales and B2B sales
• Positive motivational training for mental toughness
Jun 1997 – Jul 2003 Eastridge Group, Senior recruiter/Acct Manager
• Screen, interview, and test candidates prior to making a hiring decision
• Supervise temporary workers while they were on assignment at our major accounts, inc
• Maintain rapport with both temps and clients throughout the length of the assignment
• Served as the main point of contact for major accounts while focusing on year-over-year growth
• Process pre-hire paperwork, timecards, payroll
• Build strong relationships with all new and existing clients
• In charge of overseeing a 230 person onsite account
• Worked the Construction division hired general labors, apprentice, and journeyman carpenters, electricians, plumbers
Education The University of Texas El Paso
Other accomplishments
• Member of Field Service Technician Network
• Winner of over $10,000 of bonus incentives
• Volunteer Pewee Soccer Coach
• Bilingual in Spanish- read, write, and speak the language
• Proficiency, knowledge of Microsoft Excel, Word, and Outlook, KRONOS, Taleo, Share Point
Contact this candidate