Sha’ron S. Black
**** **** ****** ** *********, NC 28227 {C: 704-***-****} *********@*******.***
Summary of Qualifications:
Results oriented leader with customer service and support background, healthcare insurance and business to business development experience. I consistently strive towards effective account management and resource development amongst internal and external customers. My focus is committed to attention to detail, promoting company excellence and maintaining a high level of self-motivation along with a desire for continued success across all lines of business that I touch.
Professional Experience:
PMMC (Preferred Medical Marking Corp)
Revenue Analyst April 2020- Present
Reconciling client zero balance, aging and full denial claims
Responsible for 32 facility revenue review monthly
Consistent monthly goals of 1-$300,000 personal attainment of recovery revenue per month
2- 25 per day touches via phone, payor portal or email
3- departmental submission rate of $2M per month for client reports
Handle review and submission of patient medical records for Third Party Liability reviews, Medical Reviews and Appeals processes
Conducts DRG, ICD-9 and ICD-10 code verifications for claim rebills
Atrium Health/Carolinas Healthcare System
Patient Accounts Coordinator August 2019- April 2020
Billing for Skilled Nursing, Home Health, Rehabilitation and Infusion Therapies
oEdits all claims for accurate pricing, coding, service dates and general demographics, prior to submission to carriers
oCompletes and submits claims according to government regulations, agency policies and timeliness standards
oMonitors the processing of documentation which creates claims for various funding sources through data entry
oEnsures completion of revenue posting prior to business system monthly software closure
oPrepares aging reports of unpaid claims and collects on overdue accounts
oReviews weekly and monthly billing reports for accuracy
oReviews preliminary billing lists and payor demographics for possible adjustments or corrections
oMaintains all of the Patient Accounting functions listed below as well
Patient Accounting Representative February 2018- August 2019
Correspondence Dept:
oEpic Denials
oHyland OnBase Work Queue processing
oSorting Mail
oClaim research
Specialized Billing Dept:
oSponsored Agencies- covering 12 County, State, Government and Victims Assistance agencies billing
oClaims adjustments, billing, Commercial coordination of benefits and follow up
o
Medicare/Medicaid Hospice- processing Medicare and Hospice denials, verifying coverage through Palmetto GBA, filing Hospice/Medicare/Medicaid and Med Advantage plans, follow up on claim status and payment
Facility Billing Dept:
oBilling Skilled Nursing facilities, clearing balance bills, processing Medicare Explanations of Benefits and Medicare denial follow ups
Maintains a consistent high productivity and quality rate> currently 14 months at 100%
Atrium Health/Carolinas Healthcare System
Registrar/PRN July 2017- February 2018
Long Term assignment handling Radiology authorizations for CMC Main location
Fully Trained in STAR and EPIC Encompass systems
Fully accessible within all insurance payor sites
BSN Medical, Inc.
Territory Business Manager, Consumer Health- Georgia September 2014- June 2016
Establish and maintain viable business relationships as a trusted advisor thru sales calls and field travel in Georgia territory
Consistently met and exceeded selling goals of new and existing products
Handled sales buyouts, store merchandising, physician in-servicing and insurance network building and cash sales management
Corporate Sales Representative February 2009- September 2014
Established and maintained business relationships as a trusted advisor via sales calls and field travel
Consistently met and exceeded selling goals of new and existing products
Provided training and continued mentoring to new members of sales team
Exceeded $2 million in gross sales over a 32-month period in Tier 4 areas (lowest volume potential)
Maintained 8 straight months of $100,000+ in sales
SKILLS:
Fully versed in PPO and HMO products
Fully SAP and CRM disciplined
Microsoft Office Proficient
Full Claim Source capabilities
Fully EPIC-Encompass disciplined
CRCS-1 certification via AAHAM in November 2019
References available upon request