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Center Representative Data Entry

Location:
Sacramento, CA
Salary:
$20/hr
Posted:
November 22, 2022

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Resume:

Nancy Badillo

408-***-****

adtns7@r.postjobfree.com

Objective:

I am seeking employment in the customer service work field. I am a reliable and dependable individual and always willing to learn new skills and trades. I look forward to finding a company that would allow me to grow and advance professionally. Experience

November 2021- Current

H&R Block- Sacramento - Office Manager

• Enforce policy and procedures making sure breaks and lunches were followed as scheduled .

• Enforce for employees to keep areas clean at all times and make sure sanitary procedures were followed

• Make sure employees get checked in before every shift and go over customer service always being main focus

• Count out drawers and help with deposit prepping when needed .

• Helped out with any customer service issue that came up and answer any questions customers may have needed or assisted by management .

• Took disciplinary action by giving verbals warnings and or write up team members when needed.

July 2021- November 2021

Sacramento Truck Center - Sacramento - Receptionist/ Cashier

• Greet each customer

• Receive payment by cash, check, credit cards, vouchers, or automatic debits

• Issue receipts, refunds, credits or change due to customers

• Count money in cash drawers to at the beginning of each shift to ensure that amounts are correct and that there is adequate change

• Answer all incoming calls from current and potential customers

• Coordinate with each department regarding customer issues or questions August 2020- May 2021

The Chateau at River’s Edge - Sacramento - Caregiver/ Med-Aid

• Assist residents with basic needs

• Help with housekeeping

• Serving as a companion to residents

• Assist residents with personal needs such as: bathing, toileting, dressing, and grooming.

• Sort medication

• Assist residents with medication

• Handle resident emergencies such as falls

August 2019- August 2020

Heavenly Greens - San Jose - Call Center Representative

• Schedule any qualified landscape projects for a free consultation

• Cancel any consultation appointments upon customer or regional manager request

• Make sure all lead source messages are answered in a timely manner

• Reply to all emails from customers, designers, and managers

• Respond to all voicemails left by potential clients and Heavenly Greens personnel May 2018- July 2019

Black Diamond Paver Stones Landscape - San Jose - Call Center Representative

• Schedule any qualified landscape projects for a free consultation

• Cancel any consultation appointments upon customer or regional manager request

• Make sure all lead source messages are answered in a timely manner

• Reply to all emails from customers, designers, and managers

• Respond to all voicemails left by potential clients and Black Diamond personnel Education

• American Legion - High school Diploma - Sacramento - 2017

• South University - BS Healthcare Management - 2023 Awards/ Certifications

• CPR/AED certified (2021-2023)

• First Aid certified (2021-2023)

Skills

• Microsoft word

• Excel

• PowerPoint

• Leadership

• Google docs

• Windows

• Scheduling

• Supervision

• Medical terminology

• Organization

• Data entry

References

• Columba G.- Black Diamond Paver Stones & Landscape

408-***-****

• Kristen P. - Heavenly Greens

408-***-****

• Anita R. - McDonalds

916-***-****

• Alma S. - The Chateau

916-***-****

• Citlalli - Sacramento Truck Center

831-***-****



Contact this candidate