Customer Service Support

Traci

Landry

*** * ******** ******, *******, GA

478-***-****

*****.********@*****.***

Over 10 years of experience in fast-paced office environment. Exceptional communication, problem-solving, and conflict resolution/de-escalation skills.

Skills

Customer Service

Time Management

Attention to Detail

Problem solving

Reliable

Customer Satisfaction

Experience

11/2020 TO 06/2021

WALMART / WARNER ROBINS, GA

CASHIER

Completed purchases using POS, located items and join reward programs to promote loyalty, Provided high customer support and satisfaction. Operated cash register for all transactions with 95% accuracy.

12/2017 TO 8/2018

ABSTRACT & TITLE SERVICES, INC.

LAKE CITY, FL

Closing Processor

Verified all real estate closing follow compliance with all applicable standards and legal requirements. Appointments scheduled. Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process. Opened incoming orders and set up escrow files within 1 hour of receiving purchase agreement. Followed-up on status of releases, policies and return of recorded documents.

12/2017 TO 8/2018

FIRST FEDERAL BANK OF FLORIDA

Lake City, FL

Construction Specialist

Tracked all submittals to obtain accurate and prompt responses. Informed architects and clients of job progress while staying up to date on schedules and promptly addressing problems. Reviewed all drawings prior to bid to check for errors of omission. Collaborated with architects to resolve design problems.

Education

JUNE 1991

Meadow creek High School Norcross, GA

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