Medical Transcriptionist Service Representative

LAURA HOVAN

Licensed Realtor Licensed Community Association Manager

**** **** ***** 813-***-****

Austin, Texas 78735 **********@*****.***

Work Experience

Real Estate Associate - Century 21 Beggins Enterprises, Apollo Beach, FL Oct. 2020 National Association of Realtors, Accredited Buyers Representative, Short Sales Representative Member Service Representative – Tampa Metropolitan YMCA, Tampa, FL Mar. 2017-2021 Membership sales/presentations, and program enrollments. Facility customer service. Community relations and support representing major non-profit organization. Owner/Proprietor – The White Rabbit Antiques and Collectibles, Brandon, FL May 2010-2017 Business owner responsibilities that incorporated small business management skills including accounting, inventory procurement, and personnel management. Sales and customer service for a retail art and antique shop. Community relations included supporting the local fine art community, local craftsmen, and the local chamber of commerce. Recognized by the Tampa Tribune local community edition as one of the best shops in the community. Transitioned from storefront to on-line virtual marketplace.

Medical Transcriptionist – Wright, Watson STENTEL, Austin, TX Jan. 2006-2009 Contract transcription of medical records performed remotely through voice/data files for a subsidiary of a court reporting firm based in Austin.

Sales Assistant - Neumann Homes, Chicago, IL Feb. 1996-Mar. 1997 On-site Introductory presentation at a suburban new home builder sales center. Overview of floorplans and tours of model homes with prospects working with builder sales representatives. Contract Trainer – PBX/Telecommunication systems- IBM/ROLM, Chicago, IL Jan. 1993-Feb. 1995 On-site customer classroom training pre-installation of IBM/ROLM telecommunication systems. Post- install customer support and troubleshooting with engineering and technical support team. Account Manager – Siemens USA, Miami, FL May 1990-Dec. 1991 Sales and support of PBX/telecommunications systems for mid to large business in the Miami/Ft Lauderdale metropolitan area for SIEMENS technology USA. Government Account Representative-MOTOROLA, Deerfield Beach, FL Jan. 1987-Jan. 1990 Sales and customer service for Motorola Communications initially in the business sector before promotion to the government division. Part of the team that upgraded the entire Broward County governmental police and fire radio communications system.