Cathy Knell

Certified Pharmacy Technician - United Healthcare

Zanesville, OH 43701

adtnqe@r.postjobfree.com

+1-740-***-****

I am a dedicated service focused professional providing quality patient care and fast and accurate medication dispensing and compliance oriented..

Authorized to work in the US for any employer

Work Experience

Certified Pharmacy Technician (CPhT) ***

Genesis HealthCare - Zanesville, OH

October 2015 to June 2022

I am a current CPhT and have 35 years of pharmacy experience. For the past 8 years l have worked in our busy Emergency Department as a Medication Reconciliation technician. I reconcile patient medication profiles. My duties include getting a complete and current medication history of the patients. I update their profiles with patient and family. I frequently make calls to their pharmacy, physicians office, nursing homes, clinics, hospitals, VA, etc. to get a complete medication profile. I work with our RN’s, Physicians, Hospitalists, and our Pharmacists to assure patients are getting correct medications. Medication Adherence is a priority.

Certified Pharmacy Technician

Bioscrip Pharmacy - Columbus, OH

February 2012 to September 2014

• I am a certified pharmacy technician (CPhT) with the State of Ohio. 2001 to present.

• I have extensive experience in billing and working with all current medical insurances, United Healthcare, Express Scripts, Humana, Anthem, Tricare, Medicare and Medicaid, etc.

• Qualified in reading and understanding Rx prescriptions, sig. codes, dosages, medications and their usage, medical terminology.

• Excellent in customer service and have been cited for interpersonal communications, teamwork, reliability and flexibility

• Most Recently: I worked as a patient/ MDO coordinator with Jazz Pharmaceuticals program, The Prialt Navigator Program.

• Jazz is the exclusive provider for Prialt, (condemnation). This medication is used to treat chronic pain patients. It is administered with an intrathecal pain pump. My job was to explain how the program worked, helping physicians, nurses, and hospital pharmacies to become enrolled in our program, which allowed them to access Prialt for their patients. I also worked with the patients to familiarize them as well.

• I enrolled patients, physicians, their office information into our program.

• I entered Rx prescriptions and set delivery dates and times. The Prialt Navigator Program became available all across the country. When I started working there in February of 2013 we were a new program with maybe 25 MDOs and a few hospital pharmacies, before I left we were working with 425 medical doctor practices, many hospital pharmacies and universities, just to name a few: OSU, Kaiser, Suny, Boone Hospital, Stanford, Cancer Centers of America, Henry Ford Medical Center, Moore Cancer Center, Walter Reed Medical Center, Cleveland Clinic, etc.

• I also helped patients with co-pay assistance programs that met criteria for assistance.

• I am very knowledgeable with pharmacy software programs as well as MD Clinics software for physicians and medical billing.

• I also previously helped establish a medication dispensary at the offices of Medical and Surgical Associates. I incorperated new patients, contracted with insurance companies, filled prescriptions, screened for drug allergies, drug interactions.

• I have helped patients with compliance and understanding of their medications, all under supervision of physicians.

• I ordered medications and supplies and succeeded in meeting the goals that were set for the dispensary.

• I am a reliable employee with the ability to learn new concepts and skills. Certified Pharmacy Technician:

Fabric Clerk

Hobby Lobby - Zanesville, OH

October 2010 to January 2013

Responsibilities

Measuring and cutting material for customers

Accomplishments

Our profit in the fabric department doubled during my employment there Skills Used

Math, Customer Service,

CPhT

Medical and Surgical Associates - Newark, OH

February 2009 to June 2011

Responsibilities

This was a pharmacy dispensary, that I helped to develop. Enrolling patients, contacting insurance companies to get approval to bill, stocking and inventory, patient care and convenience for them as well. Accomplishments

This was a groundbreaker for this practice and I was able to assure patients and physicians this could work.

Skills Used

Human Resources, Great patient care, working with physicians and nursing staff together, inventory skills, documenting patients medications and allergies and drug interaction possibilities. Etc. CPhT

Medco Mail Order Pharmacy - Columbus, OH

December 2008 to June 2009

Responsibilities

Rx Entry, Researching state to state laws

Accomplishments

Quota

Skills Used

CPhT, deciphering Dr's handwriting

CPhT

Walgreens Pharmacy

August 2003 to July 2008

CPhT Mail Order

United Healthcare - Reynoldsburg, OH

October 2003 to May 2008

CPhT

CVS Pharmacy - Zanesville, OH

March 1998 to June 2003

Education

High school diploma

Zanesville High School - Zanesville, OH

1973

Skills

• Pharmacy Technician Experience

• Pharmacy Software

• Medical Billing

• Medical Terminology

• EMR Systems

• Insurance Verification

• Medical Office Experience

• HIPAA

• Epic

• Order Entry

• Medical Records

• Computer Operation

Additional Information

1. Skills Summary

• Medication Reconciliation

• E-Scribe/updated medical files

• Customer service/patient skills

• Data/Rx Entry

• Ordering/inventory skills

• Medical terminology skills

• Medication knowledge

• Rx Data Entry

• Sales / Wholesale and PHS

• Patient Assistance Programs

• UPS and FedEx Delivery Set-Up and Tracking

Contact this candidate