Electrical Engineer Service Delivery

PROFESSIONAL SUMMARY

Accomplished and results-oriented people leader with extensive experience in leading all aspects of business development and major infra-structure project life cycle management. Skilled in contract negotiations, pricing, sourcing, standardizing delivery procedures, supply chain management and logistics effectiveness. Demonstrated ability to partner cross functionally with internal and external stake holders to drive business excellence, ensure high quality service delivery, triage critical issues, and maximize financial results while controlling costs CAREER HIGHLIGHTS

• Drove profitability up by 15% against estimate for multi-million-dollar infrastructure projects (airports and financial districts) through strategic planning, negotiations, and variation order management within the contract period

• Empowered direct reports to exceed business goals by hosting job site visits, regular project scope touchpoints, hands on coaching/mentoring to build knowledge resulting in best-in-class services to customers

• Key global markets supply chain leader for multi-million-dollar elevator and escalator projects in the Middle East and North Africa

• Reduced logistics costs by 20% against estimate and mitigated seasonal fluctuations and bottlenecks in service delivery by collaborating with vendors and clients, understanding project requirements, and consistently aligning expectations for all parties

EXPERIENCE

NexGrade Engineering, Abilene, TX (Remote) Current Electrical Engineer

• Engineering services performed for industrial facilities for the oil and gas industry in Texas, Oklahoma, and New Mexico

• Facility electrical one-line diagrams

• Create system models to perform electrical analysis

• Analyzed protective devices and perform device coordination

• Calculate incident energy values

• Perform arc flash hazard analysis

KONE Middle East, Dubai, U.A.E (On-site) Mar 2009 – Jan 2019 Manager Order Logistics and Claims (Middle East and North Africa)

• Promoted to leading all aspects of order logistics and claims for KONE’s distributor and join venture business divisions for the Middle East and North Africa

• Accountable for overall management of division’s revenue budgeting and operating cash flow

• Rendered impeccable support and consultancy for logistics, international freight forwarding, cargo management, as well as distribution and delivery within Middle East and North Africa

• Developed appropriate suggestions and procedures to create project targets, such as SOPs and KPIs, as well as maintained CTQ (Critical to Quality) / CTP (Critical to Process) targets

• Successfully achieved delivery of materials and valid documentation to prescribed destinations under timeframe and budget within safety guidelines

• Led internal audits to examine operational performance and ensure compliance and adherence to defined parameters and policies

• Delivered support to distributors with full visibility on material delivery status to maximize the output of the project and effectively balance demand and supply

KONE Middle East, Dubai, U.A.E (On-site) Mar 2005 – Feb 2009 Manager (Contracts Management and Logistics – UAE)

• Led a team of highly skilled pricing, contracts, claims and shipping specialists to drive business goals and meet customer requirements

• Formulated and executed contract management strategies and implemented risk management strategies to enhance financial returns

• Responsible for contract preparation and review to ensure compliance with company policies and applicable laws or regulations

Michael David

***************@*****.*** 325-***-**** 2989 Arrowhead Dr. Abilene TX 79606

• Organized and directed training sessions to train the professional and engineering staff on strategies to increase commercial benefits

• Built and maintained relationships with business partners to ensure visibility into key logistics cost drivers

• Identified process improvement opportunities and implemented effective strategies to streamline and standardize operational activities

• Streamlined processes by revising and updating contractual claims documentation and templates

• Managed headcount and people resources to meet optimum performance and ensure project completion in a safe, compliant, and efficient manner

EDUCATION

Loyola Institute of Business Administration, Chennai, India Post Graduate Diploma in Business Administration (MBA) Regional Engineering College, Durgapur, India

Bachelor of Electrical Engineering

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