Shift Supervisor Vice President

Daren M. Coats D

Duncan, Ok 580-***-**** **********@*****.***

Professional Business Leader

I successfully motivate and lead diverse teams, donors and peers from various backgrounds to success across the nation to meet common goals through engaging and innovative relationship building.

Core Competencies

Budget Management

Detailed Event Planning

Exceptional Leader

Time Management

Business and Staff Development

Establish Organizational Goals

Relationship Building

Ethical

Public Speaking

Compliance Driven

Culture Champion

Mentoring

Professional Experience

Achievements:

Successfully established and stabilized the Lawton/Wichita Falls teams as a cornerstone of success

Exceeded annual goals, consistently delivering key performance indicators above expectations.

Lead organizational culture change to elevate expectations of performance and consistency.

Trained and hired key leaders throughout the organization.

Managed the highest performing centers in the organization.

Mentored the highest performing department Managers to assist as needed throughout the organization.

Organized and taught advanced leadership training throughout the organization

Innovated collections strategies to increase penetration in key collections markets.

Maintained key relationships with Business and Military leaders.

Gained experience in organizational planning, budgeting and marketing.

Public Speaking representing organization needs on local television news and radio stations, Civic and Social clubs throughout North Texas and Oklahoma

Demonstrating emotional and social intelligence skills and guiding others in growing in these areas.

Vice President, Lawton and Wichita Falls Operations and Special Projects Manager

Oklahoma Blood Institute, Lawton, Ok Nov 2015- Dec 2020

Provide organizational operations direction for large non-profit. Manage and motivated multiple departments and locations to maintain strict compliance with established standards. Budget for staffing and operations to include equipment, facility and organizational needs year to year. Established collections budget and expectations for recruitment excellence. Complete and oversee annual staff evaluations to align performance expectations and to promote excellence. Special Projects as assigned to drive organizational goals by promoting additional business ventures to diversify beyond routine Blood Center Operations. Collaborated with other remote operation leaders and the Executive Team to establish consistency in performance and reliability in compliance.

Executive Director

Oklahoma Blood Institute, Lawton, Ok/Wichita Falls, Tx June 2008-Nov 2015

Local leader of business operations in Lawton and Wichita Falls markets. Daily management of staffing resources within scheduling software to apply collection strategy and maximize results. Monitored strict compliance to meet FDA, OSHA and other regulatory agencies among collections and distribution departments. Recruited, trained and grew staffing in a market that previously underperformed. Networked throughout service area to elevate awareness and grow partnerships with key supporting business leaders. Performed annual staff evaluations. Promoted to Vice President through exceptional performance and assigned to lift underperforming markets to meet organizational expectations and assist in organizational growth.

Daren M. Coats D

Duncan, Ok 580-***-**** **********@*****.***

Recruitment Manager

United Blood Services, Blood Systems, Inc, Scottsdale, AZ July 2006-June 2008

Managed remote Account Consultants to achieve monthly success in meeting organization expectations. Managed resources within scheduling software to utilize organization resources and maximize collections results. Monitored strict compliance to meet FDA, OSHA and other regulatory agencies. Recruited, trained and grew staffing in a market that was underutilized.

Recruitment Manager/Division Trainer

American Red Cross, Texas Operations Nov 2000-July 2006

Managed five remote operations in collections met or exceeded expectations. Trained newly hired staff for American Red Cross Texas territories to understand and excel at assigned roles. Completed annual performance evaluations.

Lieutenant of Correctional Officers

Texas Department of Criminal Justice, Institutional Division June 1991-Nov 2000

Shift supervisor to manage, instruct, train and ensure the safety of assigned employees and offenders, scheduling employees and offenders work and off-duty time, and assist in formulating security and work procedures. Performed hearings in minor court on internal infractions committed by offenders. Maintained records, files and reports.

Education

Midwestern State University, Wichita Falls, Tx

Vernon Regional Jr. College, Vernon, Tx,

Miller Heiman, Large Account Management Program Graduate

Ron Willingham, Integrity Sales Certified Instructor

cultural diversity trainer sexual harassment instructor

Memberships

Chairman, Lawton/Ft. Sill Chamber of Commerce Redcoat Ambassadors, Chairman, Users Group of Global Blood Fund, Advisory Board/Board Member-Lawton Food Bank, Advisory board J. Roy Dunning Children’s Shelter, prior memberships- Lawton Ambucs, Rotary North of Wichita Falls, Tx,

Interests

Networking/ Socializing – Travel – Helping people grow to fulfill full potential

Additional Technical Skills

Microsoft Office, Zoom Skype, - Familiar with various social media outlets

References Available Upon Request

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