Customer Service Truck Loader

Pamela Moffet

Salem, Oregon

971-***-**** ● ************@*****.***

SUMMARY OF QUALIFICATIONS

* ***** ** ********** **********

** ***** ** ******** *** loading experience

Core Competencies

Multitasking and Prioritizing - Judgment and Decision Making - Active Listening - Dependability - Instructing – Problem Solving – Ability to work under pressure – Attention to Detail – Customer Service - Critical Thinking – Great Mechanical Aptitude – Leadership Skills

EDUCATION & ACADEMIC EXPERIENCE

High School Diploma – Centennial High School 1985

Massage Therapy – Pioneer Pacific College 2009

PROFESSIONAL EXPERIENCE

Morgan Express

Fed Ex Contractor Supervisor

2018 - Present

Salem, OR

Followed the best practices for safety, both on the road and while loading or unloading a truck

Communicated with dispatchers, drivers and other team members to make deliveries

Performed basic truck maintenance as needed

Tracked shipments and deliveries

Obtained client or customer signatures when needed

Loaded, transported, and delivered items to clients or businesses in a safe, timely manner.

Reviewed orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Accepted payments for delivered items when needed

Provided excellent customer service, answered questions, and handled complaints from clients.

Adhered to assigned routes and following time schedules.

Abided by all transportation laws and maintaining a safe driving record.

Prepared reports and other documents relating to deliveries.

Operated equipment and machines, such as cars, trucks, forklifts, etc.

Fed Ex

Delivery Truck Loader

2012 - 2018

Salem, OR

Moved pallets using hand trucks or pallet jacks

Loaded trucks efficiently without damaging products

Reviewed each load and document properly when you have finished loading up

Organized product according to how the driver prefers it

Northgate Bowl

Manager

2009-2018

Salem, OR

Responsible for the safe, economic and efficient operation of the bowling facility

Equipment maintenance and repair, and facilities which may include snack bar.

Implemented higher-level directives, formulates procedures and programs to ensure high standards of recreational and promotional efforts.

Promoted, scheduled, and managed the conduct of tournaments, matches, and other special events

Actively promoted and marketed the bowling programs through specials, cross promotions, incentive programs, etc. to ensure maximum participation in programs.

Prepared financial plans, budgets, inventories, cost control, and related records and reports

Maintained and enforced security for funds, merchandise, supplies and equipment. Either directly or indirectly through subordinate staff, manages activity employees.

Trained new employees, created employees work schedule, appraises performance, and recommended personnel actions.

Responsible for the proper maintenance and security of assigned areas and spaces ensuring a clean and respectable facility.

Ensured facilities and staff comply with applicable liquor laws and take appropriate action to identify and prevent alcohol abuse.

Weyerhauser

2000- 2007

Salem, OR

Safely operated and maintained propane or gas forklift to move products from stock lines to staging and/or cut stations

Safely loaded products

Ensured accountability for personal safety and the safety of others by addressing any unsafe practices observed

Wore all personal protective equipment required

Accurately performed basic math skills such as adding, subtracting and multiplying

Accurately counted units, recorded totals and documented shipping and receiving activities

Developed in depth knowledge of building material products and warehouse operations

Highly attentive and adaptive to warehouse routines

Committed to quality, efficiency and continuous process improvement.

Used Veener Press, Hog Operator, Crane, Forklift and Hand tools daily

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