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Customer Service Prevention Manager

Location:
Accokeek, MD
Posted:
November 21, 2022

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Glenarden, MD ***** 240-***-**** adtnbs@r.postjobfree.com

OMOWUMI ODUSOTE

PROFESSIONAL

SUMMARY

An enthusiastic and result driven person with compliance experience within the financial environment. I have extensive experience in Quality Assurance of Anti Money Laundering

(AML), mainly, Know Your Customer (KYC), PEP's and high-risk customers, Due Diligence

(CDD & Enhanced Due Diligence) including experience within the Complaint Handling area. I have knowledge and understanding of AML/KYC, and FATF . I possess good understanding and knowledge of US PATRIOT Act, Bank Secrecy Act (BSA), Suspicious Activity Reports (SAR), Sanctions Regulations. I have an eye for detail and am able to work under pressure and to deadlines whilst maintaining professionalism. I have a strong relationship with people and work well independently and in a team. With my years of experience within compliance, I have continuous understanding through in-house CPDs and external qualifications. I have solid communication skills and maintain a high level of customer service for clients and employers at all times.

SKILLS • Transaction Monitoring

• Loan Documentation

• Customer Service Process

Improvement

• Conducting Risk

Assessments

• Anti Money Laundering

(AML)

• Customer Risk

• Customer Engagement

• Financial Due Diligence

• Microsoft Excel

• USA Patriot Act

• Evidence Identification

• Legal Considerations

• Client Correspondence

WORK HISTORY AML/KYC QUALITY CHECKER 11/2020 to 09/2022 Anne Arundel Federal Savings Bank, Glen Burnie, MD

• Performing quality assurance testing on various compliance functions within the bank

• Performing quality control reviews on multiple Legal, Risk, and Compliance workflows, including but not limited to:

• Transaction Monitoring

• Watchlist Screening (Sanctions, PEP, SIP, etc.)

• Fraud

• Anti-Bribery and Corruption

• KYC/CDD/EDD

• Verify all aspects of CIP and CDD before account opening

• Utilize the U.S Patriot Act, the BSA and OFAC laws as guidelines for carrying out investigation on individuals and entities

• Identifying gaps and advise on potential workflow enhancements based on quality assurance testing results

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• Sample checking the work of the KYC team responsible for on-boarding new clients into the company, and conducting periodic due diligence on all existing clients, using a risk- based approach.

AML INVESTIGATOR 09/2018 to 10/2020

North Shore Bank Of Commerce, Duluth, GA

• Performed name and account research based on reports provided through established resources to identify money laundering activities

• Gather, review and record KYC documentation and ensure paperwork is retained in line with company policy for client onboarding

• Recommend relationship retention or termination based on SARs prepared and ensure that decisions not to file SAR are adequately documented

• Clear incoming hits through OFAC search engine

• Review financial statements of organizations and investigate errors, discrepancies, forged or exaggerated information within such documents

• Act as escalation point providing clear and concise guidance in line with the financial institution's policies and procedures

• Making sure all risks have been identified and escalated to appropriate Legal team from regulatory and compliance perspective

• Conduct and attend case review forums for complex cases along with reporting findings to the Legal Department

• Conduct due diligence inquiries on individuals, firms and organizations suspected of money laundering and terrorist financing crimes and utilizing research and analysis of public records, commercial databases, global media and other sources

• Review and investigate alerts generated from the automated client monitoring system

• Escalating where necessary of issues to the Financial Crime Prevention Manager

• Prepare case review summaries analyzing transaction activity which occur in high and medium-risk accounts.

INTERNAL CONTROL OFFICER 02/2016 to 05/2018

Skye Bank PLC, Lagos, Lagos, Nigeria

• Provided legal advice and guidance by ensuring that all corporate processes and procedures comply with scope of law

• Conducted high level analysis of supporting evidence from external searches to ensure their accuracy

• Ensure regulatory compliance with Central Bank of Nigeria (CBN) and Corporate Affairs Commission (CAC) Act

• Provided Sanctions advisory services where relevant.

• Supervised large number of Audits

STATE COUNSEL 05/2007 to 11/2015

Department Of Criminal Prosecution, Ogun, OGUN

• Analyzing criminal case files and rendering legal opinion and advice

• Appearing in court to prosecute criminal cases

• Drafting of legal advice and information papers

• Interviewing victims of crime and witnesses

• Ensure that the required evidence for the prosecution of case is available and relevant

• Filing legal documents in court.

• Interviewed witnesses and gathered public record research relevant to each case.

• Communicated with clients and collected information to research cases and prepare settlement offers

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EDUCATION University of Ibadan, Nigeria

●LLB, Criminal Law And Practice

AFFILIATIONS LLB/BL Criminal Law and Practice University of Ibadan, 2002



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