Myesha Johnson
Rochester, NY *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
• Customer service
• Work from home
PCA Personal Care Aide
ALL METRO - Rochester, NY
February 2020 to September 2020
Meal prepping, light bathing, simple house chores, medication reminders, assisting client when having to use restroom.
Teacher's Aide
49 school - Rochester, NY
January 2019 to August 2019
• Assisting teacher
• Helping student with work
• Assisting students in bathroom
• Assisting students during meal time
Customer Service Representative/Call Center
Public Storage - Savannah, GA
August 2017 to October 2018
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges. Pilot j Flying
Traveling center - Port Wentworth, GA
November 2016 to April 2018
Cleaning, stocking, greeting and thanking customers, assisting customers and team members/managers Work from Home Customer Service Representative
Navient - Buffalo, NY
August 2021 to April 2022
Front Desk Receptionist
Mulgrove Inn - Port Wentworth, GA
April 2015 to September 2016
• Answering phone calls
• Faxing/making copies
• Checking customers in and out of lobby
• Cash register operation
• Booking rooms for customers
• Assuring customers with any questions they may have
• Cleaning/Stocking
• Operating a computer device
Customer Service Representative
Family Dollar
January 2014 to April 2015
Cleaning, stocking, greeting and thanking customers, assisting customers and team members/managers Dietary
Shorewinds Nursing Home
February 2013 to December 2013
Stocking, cleaning, serving senior citizens their food and assembling a meal prep line Education
Associate in Medical billing and coding
Bryant & Stratton College-Online
April 2017 to February 2019
High school or equivalent in High school
Effingham County High School
August 2014 to May 2015
Skills
• Food Service
• Crew Member
• Hotel Experience (1 year)
• Communication skills
• Computer Skills
• Childcare (2 years)
• Customer Service
• Classroom Experience (1 year)
• Autism Experience
• Medical Billing
• Teaching
• Meal Preparation
• Medical Coding
• Medical Terminology
• CPT Coding
• Developmental Disabilities Experience
• Home Care
• ICD-10
• Special Education
• Experience with Children
• Caregiving
• Negotiation
• Typing
• ICD-9
• VPN
• Documentation review
• ICD Coding
• HIPAA
• Medical Records
• Documentation review (2 years)
• EMR Systems
• Medical coding (2 years)
• Medical Scheduling
• Medical billing certification
• Clinical research
• Accounting
Certifications and Licenses
driver's license
CPR Certification
First Aid Certification
TNA
April 2022 to Present
Certified Coding Specialist
Certified Professional Coder
HHA Certificate